Koozali.org: home of the SME Server

Obsolete Releases => SME Server 8.x => Topic started by: EdelingF on November 29, 2013, 11:26:14 AM

Title: Time out of sync
Post by: EdelingF on November 29, 2013, 11:26:14 AM

Just noticed time on my server was out of sync. It appeared the servertime was stil november 16th.
My server is a virtual server (Virtualbox) and I have read a lot of (old SME7) posts about time being out of sync due to a VMware problem, but nothing about Virtualbox.
Does anyone has experienced time being out of sync on a Virtualbox server? Should I just use mmccarn's solution on: http://forums.contribs.org/index.php/topic,32139.msg139191.html#msg139191 (http://forums.contribs.org/index.php/topic,32139.msg139191.html#msg139191)
I can imagine disabeling the local hardware clock could work?

Title: Re: Time out of sync
Post by: stephdl on November 29, 2013, 06:10:58 PM

i have many sme server virtualized by virtualbox and i never seen your issue.
what is your  current version of virtualbox, i use phpvirtualbox and virtualbox 4.3

Title: Re: Time out of sync
Post by: EdelingF on November 29, 2013, 08:33:41 PM

My current version of Virtualbox is 4.2.18 and phpVirtualBox 4.2-8
I updated the server in october I believe.

I just checked the time on the server and it seems it is still the same as this morning. It doesn't seem to count/refresh, how do you call it

Title: Re: Time out of sync
Post by: EdelingF on November 29, 2013, 08:38:58 PM

It appears the time in Server-Manager and the hardwareclock differ.
The time in Server-Manager doesn't change after refreshing the page, the hardwareclock does.

Code: [Select]

]# hwclock
vr 29 nov 2013 20:36:41 CET  -0.000455 seconden


Title: Re: Time out of sync
Post by: stephdl on November 29, 2013, 11:35:53 PM

did you try a reconfigure of your server, maybe it can repair your problem as the issue concern only the server-manager

Title: Re: Time out of sync
Post by: guest22 on November 30, 2013, 12:15:15 AM

I wonder if this has anything to do with this issue:

http://wiki.contribs.org/Virtual_SME_Server#Clock.2Ffrequency

Title: Re: Time out of sync
Post by: EdelingF on November 30, 2013, 11:19:09 AM

I was wrong! Sorry guys, I did hwclock on the server, not the virtual server.
This is what I get now, at this moment:

Code: [Select]

[root@sme8 ~]# hwclock
zo 17 nov 2013 00:33:06 CET  -0.858610 seconden
[root@sme8 ~]# date
vr nov 29 22:03:09 CET 2013

Time on the server in Server-Manager is ok:  za 30 nov 2013 11:11:34 CET and it synchronizes with smeserver.pool.ntp.org
Time on the virtual server is : vr 29 nov 2013 22:04:29 CET

I also looked into the clock frequency and this is the result:

Code: [Select]

[root@sme8 ~]# grep CONFIG_HZ /boot/config-`uname -r`
# CONFIG_HZ_100 is not set
# CONFIG_HZ_250 is not set
CONFIG_HZ_1000=y
CONFIG_HZ=1000
I'll try the suggested solution.

Title: Re: Time out of sync
Post by: EdelingF on November 30, 2013, 11:44:37 AM

The result is:

Code: [Select]

[root@sme8 ~]# hwclock
vr 29 nov 2013 22:10:23 CET  -0.332284 seconden
[root@sme8 ~]# date
za nov 30 11:37:36 CET 2013


Title: Re: Time out of sync
Post by: EdelingF on November 30, 2013, 08:23:18 PM

Apperently syncing stopped again for some reason:

Code: [Select]

[root@sme8 ~]# hwclock
za 30 nov 2013 16:25:53 CET  -0.428388 seconden
[root@sme8 ~]# date
za nov 30 16:28:04 CET 2013


Title: Re: Time out of sync
Post by: EdelingF on December 07, 2013, 03:48:01 PM

Turned off time syncing between server and virtual server:

Code: [Select]

vboxmanage setextradata [VMname] "VBoxInternal/Devices/VMMDev/0/Config/GetHostTimeDisabled" "1"
Also switched off syncing with NTP-server. Manually put it the time and now time is only about 6 hours out of sync in 24 hours.
Still not solved, but workable for the time being. Still can't figure out why the VM isn't syncing with the NTP-server

Title: Re: Time out of sync
Post by: mmccarn on December 07, 2013, 05:06:20 PM

Quote from: EdelingF on December 07, 2013, 03:48:01 PM

Still can't figure out why the VM isn't syncing with the NTP-server

Quote from: http://doc.ntp.org/4.1.0/ntpd.htm

-g
    Normally, ntpd exits if the offset exceeds the sanity limit, which is 1000 s by default. If the sanity limit is set to zero, no sanity checking is performed and any offset is acceptable. This option overrides the limit and allows the time to be set to any value without restriction; however, this can happen only once. After that, ntpd will exit if the limit is exceeded. This option can be used with the -q option.

I enter this into the 'NTP Server' field in server-manager on virtual hosts:

Code: [Select]

smeserver.pool.ntp.org minpoll 10 maxpoll 11- Play with the values for minpoll & maxpoll
- Read more in this Bug 5648 (http://bugs.contribs.org/show_bug.cgi?id=5648)

On my SME8 it looks like this might help, too:

Code: [Select]

config setprop ntpd SupportLargeDrive enabled
signal-event timeserver-update

If all else fails, you could schedule a cronjob to forcefully reset the server's time using

Code: [Select]

ntpdate -d pool.ntp.org

Title: Re: Time out of sync
Post by: EdelingF on December 07, 2013, 05:34:45 PM

Thanks, I'll look into that.

I allready tried to put the

Code: [Select]

smeserver.pool.ntp.org minpoll 10 maxpoll 11 into the 'NTP Server' field in server-manager, but that resulted in an error. SME says it's not a valid serveraddress

The result of

Code: [Select]

signal-event timeserver-update is:

Code: [Select]

no connection to syslog available
        - /dev/log is not a socket
        - /dev/log is not a socket at /usr/lib/perl5/site_perl/esmith/Logger.pm line 42
Did you mean:

Code: [Select]

config setprop ntpd SupportLargeDrift enabled
expand-template /etc/ntp.conf?
I tried that allready after reading http://wiki.contribs.org/Virtual_SME_Server#Clock.2Ffrequency (http://wiki.contribs.org/Virtual_SME_Server#Clock.2Ffrequency)

Title: Re: Time out of sync
Post by: mmccarn on December 08, 2013, 05:44:19 AM

Quote from: EdelingF on December 07, 2013, 05:34:45 PM

I allready tried to put the

Code: [Select]

smeserver.pool.ntp.org minpoll 10 maxpoll 11 into the 'NTP Server' field in server-manager, but that resulted in an error. SME says it's not a valid serveraddress

Hmmm. 

That's what I have in server-manager; I must have entered it at the command line:

Code: [Select]

config setprop ntpd NTPServer 'smeserver.pool.ntp.org minpoll 10 maxpoll 11'(single quotes required)

signal-event timeserver-update
- works fine on my system (no errors).  I don't know what it means (if anything) that you're getting an error.

Title: Re: Time out of sync
Post by: EdelingF on December 08, 2013, 10:32:46 AM

Ok, that explanes it. Tried that and the result was an error:

Code: [Select]

[root@sme8 ~]# config setprop ntpd NTPServer 'smeserver.pool.ntp.org minpoll 10 maxpoll 11'
no connection to syslog available
        - /dev/log is not a socket at /usr/lib/perl5/site_perl/esmith/config.pm line 598

That's the second perl error, maybe that's where the problem is?

Title: Re: Time out of sync
Post by: guest22 on December 08, 2013, 11:11:44 AM

what is the output of this command on the console please?:

'service syslog status'

Title: Re: Time out of sync
Post by: EdelingF on December 08, 2013, 12:35:27 PM

This is the result:

Code: [Select]

[root@sme8 ~]# service syslog status
syslogd is gestopt
klogd is gestopt

Title: Re: Time out of sync
Post by: guest22 on December 08, 2013, 01:47:27 PM

Try:

service syslog start

Title: Re: Time out of sync
Post by: EdelingF on December 08, 2013, 02:02:49 PM

They both started without problems:

Code: [Select]

[root@sme8 ~]# service syslog start
Starting system logger:                                [  OK  ]
Starting kernel logger:                                 [  OK  ]


Title: Re: Time out of sync
Post by: guest22 on December 08, 2013, 02:03:38 PM

Quote from: EdelingF on December 08, 2013, 02:02:49 PM

They both started without problems:

Code: [Select]

[root@sme8 ~]# service syslog start
Starting system logger:                                [  OK  ]
Starting kernel logger:                                 [  OK  ]


Try making your time server changes now

Title: Re: Time out of sync
Post by: EdelingF on December 08, 2013, 02:15:46 PM

I made the timeserver changes and

Code: [Select]

smeserver.pool.ntp.org minpoll 10 maxpoll 11 is now in the 'NTP Server' field in server-manager.

I noticed syslog was down and I had to start it again.
I tried :

Code: [Select]

signal-event timeserver-update again, but got the same error and syslog went down again.

Title: Re: Time out of sync
Post by: guest22 on December 08, 2013, 02:17:02 PM

Anything in /var/log/messages that can give a clue?

Title: Re: Time out of sync
Post by: EdelingF on December 08, 2013, 02:32:30 PM

This what I find:

Code: [Select]

Dec  8 14:04:28 server01 syslogd 1.4.1: restart.
Dec  8 14:04:28 sme8 kernel: klogd 1.4.1, log source = /proc/kmsg started.
Dec  8 14:04:28 sme8 kernel: Inspecting /boot/System.map-2.6.18-371.3.1.el5
Dec  8 14:04:28 sme8 kernel: Loaded 30904 symbols from /boot/System.map-2.6.18-371.3.1.el5.
Dec  8 14:04:28 sme8 kernel: Symbols match kernel version 2.6.18.
Dec  8 14:04:28 sme8 kernel: No module symbols loaded - kernel modules not enabled.
Dec  8 14:04:32 sme8 /sbin/e-smith/db[29971]: /home/e-smith/db/configuration: OLD ntpd=service|NTPServer|smeserver.pool.ntp.org|SupportLargeDrift|enabled|SupportLar
Dec  8 14:04:32 sme8 /sbin/e-smith/db[29971]: /home/e-smith/db/configuration: NEW ntpd=service|NTPServer|smeserver.pool.ntp.org minpoll 10 maxpoll 11|SupportLargeDr
Dec  8 14:05:31 sme8 esmith::event[30009]: Processing event: timeserver-update
Dec  8 14:05:31 sme8 esmith::event[30009]: Running event handler: /etc/e-smith/events/actions/generic_template_expand
Dec  8 14:05:31 sme8 esmith::event[30009]: expanding /var/service/ntpd/env/MEMLIMIT
Dec  8 14:05:31 sme8 esmith::event[30009]: expanding /etc/ntp.conf
Dec  8 14:05:31 sme8 esmith::event[30009]: expanding /etc/ntp/step-tickers
Dec  8 14:05:31 sme8 esmith::event[30009]: generic_template_expand=action|Event|timeserver-update|Action|generic_template_expand|Start|1386507931 528547|End|1386507
Dec  8 14:05:31 sme8 esmith::event[30009]: Running event handler: /etc/e-smith/events/actions/adjust-services
Dec  8 14:05:31 sme8 esmith::event[30009]: adjusting non-supervised crond (restart)
Dec  8 14:05:32 sme8 esmith::event[30009]: Stoppen van crond: ^[60G[^[0;32m  OK  ^[0;39m]^
Dec  8 14:05:32 sme8 esmith::event[30009]: Starten van crond: ^[60G[^[0;32m  OK  ^[0;39m]^
Dec  8 14:05:32 sme8 esmith::event[30009]: adjusting supervised ntpd (restart)
Dec  8 14:05:32 sme8 esmith::event[30009]: adjusting supervised ntpd (up)
Dec  8 14:05:32 sme8 esmith::event[30009]: adjusting non-supervised syslog (restart)
Dec  8 14:05:32 sme8 kernel: Kernel logging (proc) stopped.
Dec  8 14:05:32 sme8 kernel: Kernel log daemon terminating.
Dec  8 14:10:06 sme8 ntpd[30028]: ntpd 4.2.2p1@1.1570-o Fri Nov 18 13:21:16 UTC 2011 (1)
Dec  8 14:10:06 sme8 ntpd[30028]: logging to file /dev/stdout
Dec  8 14:10:06 sme8 exiting on signal 15
Dec  8 14:12:07sme8 syslogd 1.4.1: restart.
Dec  8 14:12:07 sme8 kernel: klogd 1.4.1, log source = /proc/kmsg started.
Dec  8 14:12:07 sme8 kernel: Inspecting /boot/System.map-2.6.18-371.3.1.el5
Dec  8 14:12:07 sme8 kernel: Loaded 30904 symbols from /boot/System.map-2.6.18-371.3.1.el5.
Dec  8 14:12:07 sme8 kernel: Symbols match kernel version 2.6.18.
Dec  8 14:12:07 sme8 kernel: No module symbols loaded - kernel modules not enabled.

I can't figure it out, sorry....

Title: Re: Time out of sync
Post by: guest22 on December 08, 2013, 02:44:05 PM

what is the outcome of this command please?

'lsmod'

and

'uname -a'

Title: Re: Time out of sync
Post by: EdelingF on December 08, 2013, 03:21:23 PM

The outcome of 'lsmod' is:

Code: [Select]

[root@sme8 ~]# lsmod
Module                  Size  Used by
bonding                97633  0
ipt_REJECT              9537  1
ipt_MASQUERADE          7617  1
xt_state                6209  1
xt_tcpudp               7105  26
ip_nat_ftp              7361  0
ip_conntrack_ftp       11569  1 ip_nat_ftp
iptable_mangle          6849  0
iptable_nat            10949  1
ip_nat                 21229  3 ipt_MASQUERADE,ip_nat_ftp,iptable_nat
ip_conntrack           53665  6 ipt_MASQUERADE,xt_state,ip_nat_ftp,ip_conntrack_                                                                                        ftp,iptable_nat,ip_nat
nfnetlink              10713  2 ip_nat,ip_conntrack
iptable_filter          7105  1
ip_tables              17029  3 iptable_mangle,iptable_nat,iptable_filter
ipt_ULOG               11717  2
x_tables               17349  7 ipt_REJECT,ipt_MASQUERADE,xt_state,xt_tcpudp,ipt                                                                                        able_nat,ip_tables,ipt_ULOG
loop                   18761  0
dm_multipath           27213  0
scsi_dh                12481  1 dm_multipath
video                  21193  0
backlight              10049  1 video
sbs                    18533  0
power_meter            16461  0
hwmon                   7365  1 power_meter
i2c_ec                  9025  1 sbs
dell_wmi                8401  0
wmi                    12137  1 dell_wmi
button                 10705  0
battery                13637  0
asus_acpi              19289  0
ac                      9157  0
lp                     15849  0
sg                     36973  0
e1000                 120285  0
usb_storage            80929  0
parport_pc             29669  0
parport                37513  2 lp,parport_pc
pcspkr                  7105  0
ide_cd                 40161  0
serio_raw              10693  0
cdrom                  36705  1 ide_cd
i2c_piix4              13133  0
tpm_tis                16713  0
tpm                    19041  1 tpm_tis
i2c_core               24897  2 i2c_ec,i2c_piix4
tpm_bios               11073  1 tpm
dm_raid45              67273  0
dm_message              6977  1 dm_raid45
dm_region_hash         15681  1 dm_raid45
dm_mem_cache            9537  1 dm_raid45
dm_snapshot            23653  0
dm_zero                 6209  0
dm_mirror              24905  0
dm_log                 14785  3 dm_raid45,dm_region_hash,dm_mirror
dm_mod                 64889  11 dm_multipath,dm_raid45,dm_snapshot,dm_zero,dm_m                                                                                        irror,dm_log
ata_piix               23749  0
ahci                   39245  2
libata                158085  2 ata_piix,ahci
sd_mod                 25409  3
scsi_mod              144277  5 scsi_dh,sg,usb_storage,libata,sd_mod
raid1                  25537  2
ext3                  126281  2
jbd                    57705  1 ext3
uhci_hcd               25421  0
ohci_hcd               24937  0
ehci_hcd               34509  0

The outcome of 'uname -a' is:

Code: [Select]

[root@sme8 ~]# uname -a
Linux server01 2.6.18-371.3.1.el5 #1 SMP Thu Dec 5 12:47:01 EST 2013 i686 i686 i386 GNU/Linux