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Obsolete Releases => SME 8.x Contribs => Topic started by: Bud on October 28, 2014, 06:15:39 PM

Title: DownloadTicketService Contrib
Post by: Bud on October 28, 2014, 06:15:39 PM

guys please help

i have installed the DownloadTicketService contrib http://wiki.contribs.org/DownloadTicketService on a sme 8.1 server but am having problems

when i enter the web address on my local lan " https://mysmeserverip/dl  " i get the address " https://my-server.domain.tld/dl " and i cannot login to the system as i get a blank page

when i enter the web address via the web " https://mydyndnsname/dl  " i get the address " https://my-server.domain.tld/dl " and i also cannot login to the system as i get a blank page

what must i do in order for me to use this great tool on my lan and via the web using eg: dyndns to send notifications to clients of files that they can download via this great tool

any help greatly appreciated  :)

Title: Re: DownloadTicketService Contrib
Post by: Daniel B. on October 28, 2014, 06:36:56 PM

Download Ticket Service automatically redirect to your server FQDN by default. You can change this with:

Code: [Select]

db configuration setprop dl Uri https://yourdns/dl
signal-event webapps-update

For the blank page issue, have a look in both /var/log/messages and /var/log/httpd/error_log

Title: Re: DownloadTicketService Contrib
Post by: Bud on November 01, 2014, 07:05:48 AM

Daniel B

thank you very much for your support, i really appreciate the help from the sme forum.

it works via the wan side but have you got a solution that also includes the lan side

sorry for the noob questions  :-)

Title: Re: DownloadTicketService Contrib
Post by: Daniel B. on November 01, 2014, 06:39:19 PM

Just make sure your dns points to your server, from the lan or the outside. For example, if it's reachable with sme.domain.tld from the outside, add domain.tld as a locally resolved domain, and add sme as host in this domain,  pointing on the server itself.

Title: Re: DownloadTicketService Contrib
Post by: Bud on November 03, 2014, 08:30:45 AM

Daniel B thank you for trying to explain

ok so am i right in understanding the following from you:

1. I have a Dyndns Account called eg: " mysme.dyndns.org "
2. I can Access from outside ( wan ) my network to  " mysme.dyndns.org " with no problems - This is working
3. In sme server  admin console " Configuration > Domains " I have created a Domain Called " mydme.dyndns.org "  - IS THIS CORRECT?

         Domain name           Brief description                i-bay       Domain DNS servers
EG: mysme.dyndns.org   MySME DynDNS Domain     Primary   Resolve locally

4. " add sme as host in this domain,  pointing on the server itself " - HOW DO I DO THIS ??

sorry for the noob questions  :-)

Title: Re: DownloadTicketService Contrib
Post by: Daniel B. on November 03, 2014, 09:02:18 AM

See http://wiki.contribs.org/SME_Server:Documentation:Administration_Manual:Chapter13#Creating_New_Hostnames for how to create new hostnames