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Legacy Forums => General Discussion (Legacy) => Topic started by: Tony Smith-Crallan on August 19, 2002, 02:46:06 AM

Title: Cannot ping server
Post by: Tony Smith-Crallan on August 19, 2002, 02:46:06 AM

I'm trying to set up a private server and gateway using V5.5 for a charity I support.  The setup goes OK and I can see and setup the server from my browser.  I cannot however get any workstations to route through to the internet.  One thing that is confusing me is I cannot ping the server from any of the workstations but I can ping othet systems from the server.  I can also see and connect to the server from windows.  What am I doing wrong?

TIA

Tony

Title: Re: Cannot ping server
Post by: Cyrus Bharda on August 19, 2002, 07:08:11 AM

Is the server doing DHCP?

Title: Re: Cannot ping server
Post by: Tony Smith-Crallan on August 19, 2002, 01:01:40 PM

I've tried it using dhcp and fixed IP addresses with the correct gateway address set.

Tony

Title: Re: Cannot ping server
Post by: Clive on August 19, 2002, 10:27:31 PM

Hi Tony,

If you are using Private Server and Gateway, the server will not eccept pings from out side, as this is dissabled for security reasons, If you server is say 192.168.0.1 set your Windows box with a static IP of say 192.168.0.2 and set the gateway address to 192.168.0.1 also enter in the DNS and Gateway settings also make sure you have the correct Browser settings.


Regards

Clive

Title: Re: Cannot ping server
Post by: Tony Smith-Crallan on August 20, 2002, 12:49:11 AM

I am not trying to ping from outside. I would be very concerned I got a response if I did!

The DNS and gateway both point at 192.168.0.1.
The workstn is 192.168.0.43/255.255.255.0

I'm assume (dangerous I know) that the reason I cannot reach the internet thru the server is because I cannot 'see' it as evidenced by the failure to respond to a ping.

TIA,

Tony

Title: Re: Cannot ping server
Post by: Shaun Gurden on August 20, 2002, 07:45:23 AM

Turn on DHCP and on one of the clients re-configure the IP to use DHCP, then check the allocated IP (if any).

Also try re-installing tcp/ip on the client before hand.

Title: Re: Cannot ping server
Post by: Clive on August 21, 2002, 01:40:51 AM

Tony,

When the server is in this mode it will not respond to the ping request, local or otherwise.

It states in the user manual, that the ping request is disabled in the private gateway server mode, not avalible.

I am using the same setup, I can access to net etc, but if I try to ping the server from the LAN no reponce.

Have you set the DNS and Gateway to the server ip address.

Clive

Title: Re: Cannot ping server
Post by: Gregg LaBaw on August 21, 2002, 05:34:12 PM

Assuming your server is setup correctly try the following

In internet explorer options/lan settings set the client to look at your server address and set the port to 3128

Using the private settings in e-smith you will not be able to ping the outside world

goodluck.

Title: Re: Cannot ping server
Post by: brian read on August 21, 2002, 06:02:41 PM

>Using the private settings in e-smith you will not be able to ping the outside world

Surely that is incorrect?

If the "private" server is acting as a gateway, then you will be able to ping sites on the internet (assuming they allow ping - not all do).

The issue is that the server does not respond to ping either from the internet OR from the internal network.

Cheers

Brian

Title: Re: Cannot ping server
Post by: Gregg LaBaw on August 21, 2002, 09:56:26 PM

Try it yourself.

My setup is 2 nics, 1 to adsl and the other to the lan. Reconfigure your server from private gateway to gateway reboot and see. hahc-hmc.com will return a ping.

Gregg L

Title: Re: Cannot ping server
Post by: Gregg LaBaw on August 21, 2002, 11:07:21 PM

See:
http://edocs.mitel.com/6000_SME_Server/smeserveruserguide/English/operationmode.html#d0e2115

Gregg L.