Koozali.org: home of the SME Server
Contribs.org Forums => General Discussion => Topic started by: Fumetto on February 18, 2021, 03:17:35 AM
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Why does my bronze level disappear every fu****g year even if the paypal withdrawal goes through? :sad:
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Maybe it is being lodged under another name?
There was a payment made on Feb 7 by someone using a name and email address that is not in the members register ... can you say in a private message what paypal name etc you used to pay the sub
Yes, should have sent query before now, done.
and thank you
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I replied to the email of the paypal account I used ... and I also understood the reason for the annual problem, my fault ... ^_^
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Mate :-) you put the $$ where your words are, you are entitled to, within reason :-), say what you want here :-) and no not your fault I was slow in checking that email address for the username..
Thank you for your help...
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I don't want to break the balls ... but ... a year has passed and here we go again ... :-D
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I don't want to break the balls ... but ... a year has passed and here we go again ... :-D
I have no idea why this happens and I'm very sorry.
I'll fix it immediately.
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Done. Apologies again.
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Update so you can read this next year...
Same answer as last year.
Your Paypal has one email address, and your forum login has another....
Remind us next year to do it manually again!!!
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Hello everyone,
Same for me, I've subscribe one month ago but my Paypal is a gmail and my forum account my domain :-)
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Hello everyone,
Same for me, I've subscribe one month ago but my Paypal is a gmail and my forum account my domain :-)
Fixed..odd, the system recorded to sub but had set the end date to 2005 ?? start date was right..and no, no email notoficatiion just this in the forum admin page, anyone else who sees this happening please give us a kick..only a couple of us to keep watch on stuff like this, you get distracted with other stuff and fall behind...many thanks
This member has attempted to make the following payments for this subscription but the confirmation has not been received by the forum. If you are sure the payment has been received click "accept" to action to subscription. Alternatively you can click "Remove" to remove all reference to the payment.
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Why does my bronze level disappear every fu****g year even if the paypal withdrawal goes through? :sad:
Thank you for your continued support of this project. It is people like you that keep the project active and advancing. Thank you!
Please contact us directly if you have an issue with the forum badges and we will correct them ASAP. You can DM me and I will make sure your Badge is fixed and in place.
Please don't post rants like this with profanity on the forum that we can fix if you just talk to us.
Thank you and respectfully.
Greg
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It was not my intention to offend anyone and I apologize if the tone was not "appropriate" ... it was written to play down the situation.
Unfortunately there is little I can do to help the SME distribution (especially since 4 months since I became a grandfather ... sigh ... old age advances); the report was made to make sure that what little I do at least ends up in the right pockets and not in Paypal.
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This is a bug inherent with the Paypal way to propagate the information and probably an issue with paypal account being different from the forum email.
We are indeed more than happy to fix that on an annual basis if you contact us.
Paypal way to communicate is kind of a UDP like method, wether our forum get it or not, it doesn’t retry.
I tried multiple time to debug also the regular message we get from the forum subscription plugin for unknown subscription without success.