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Contribs.org Forums => Koozali SME Server 10.x => Topic started by: CMCGREGOR10 on October 25, 2022, 01:01:13 AM

Title: DNS Issue after upgrade? Maybe not
Post by: CMCGREGOR10 on October 25, 2022, 01:01:13 AM
Hey everyone, looking for some assistance as I have a strange one.

After upgrading to 10.1 we are exeperincing issues with accessing my website.

Setup is server only
Website is a shopify website.

Error coming up is ERR_Name_Not_Resolved

No other changes to DNS settings internally or externally (external through wordwidedns.com)

Also thought it may be the self signed certificate causing the issue.

Looking for ideas.

Thanks
Title: Re: DNS Issue after upgrade? Maybe not
Post by: CMCGREGOR10 on October 25, 2022, 01:35:37 AM
In server-manager under review config it states dns server address is the actual server ip address not the DNS server ip? When a DNS forwarder has been configured could this be the issue?

Networking Parameters
Server Mode   serveronly
Local IP address / subnet mask   192.168.130.13/255.255.255.0
Gateway   192.168.130.1
Additional local networks   192.168.130.0/255.255.255.0
DHCP server   disabled

Server names
DNS server   192.168.130.13
Title: Re: DNS Issue after upgrade? Maybe not
Post by: TerryF on October 25, 2022, 02:07:49 AM
Guessing you are on a FTTN or FTTC connection, gateway is the NBN modem/router?

Domaion Information from that Server-mnager window would also be useful

Is this your website? - https://www.oceaniacycles.com.au/

If yes no probs accessing for me.

I have same setup just with iiNet
Title: Re: DNS Issue after upgrade? Maybe not
Post by: CMCGREGOR10 on October 25, 2022, 02:11:30 AM
Terry correct, the strange thing is customers on Optus cannot access.

We are on optus here but we cann access it.

Current list of domains
Domain name   Brief description   i-bay   Domain DNS servers   Modify   Remove
oceaniabikes.com.au   Oceania Bikes   Primary   Internet DNS servers   Modify   Remove
oceaniacycles.com.au   oceaniacycles.com.au   Primary   Internet DNS servers   Modify   
Title: Re: DNS Issue after upgrade? Maybe not
Post by: TerryF on October 25, 2022, 02:34:24 AM
Terry correct, the strange thing is customers on Optus cannot access.

We are on optus here but we cann access it.

So just those external on optus NBN?

https://www.oceaniabikes.com.au/ - problems not resolving

https://www.oceaniacycles.com.au/ - is good

Added: whats your forwarding in the router?
Title: Re: DNS Issue after upgrade? Maybe not
Post by: CMCGREGOR10 on October 25, 2022, 02:37:40 AM
So just those external on optus NBN?

https://www.oceaniabikes.com.au/ - problems not resolving

https://www.oceaniacycles.com.au/ - is good

Yes only those external on optus having issues, mobile also
Title: Re: DNS Issue after upgrade? Maybe not
Post by: CMCGREGOR10 on October 25, 2022, 02:38:38 AM
https://www.oceaniabikes.com.au/ - problems not resolving

No websites exists for this was an old domain keep only for email
Title: Re: DNS Issue after upgrade? Maybe not
Post by: CMCGREGOR10 on October 25, 2022, 02:41:27 AM

Added: whats your forwarding in the router?

I don't believe any forwarding in the router.

This issue has only come up recently after upgrades to SME
Title: Re: DNS Issue after upgrade? Maybe not
Post by: TerryF on October 25, 2022, 02:48:45 AM
no worries, simple answer :-)

So access is fine for me, as I said on iiNet FTTN, so scratch head time

So setup looks fine, suspect Mr Optus is effing about, might be gettingt hacked again - no not funny

So from my optus phone https://www.oceaniacycles.com.au/ - is resolving to a bike rental shop in Fremantle? on my PC and iiNet BNB it5 reolves to a site in Victoria :-)

Suggest Mr Optus has a few issues
Title: Re: DNS Issue after upgrade? Maybe not
Post by: CMCGREGOR10 on October 25, 2022, 02:54:01 AM
Terry, thanks that is my thoughts but putting it out to see what others may think.
Title: Re: DNS Issue after upgrade? Maybe not
Post by: TerryF on October 25, 2022, 02:54:52 AM
Tell a lie, all good, site is resolving as expected on my optus phone and my desktop..
Title: Re: DNS Issue after upgrade? Maybe not
Post by: TerryF on October 25, 2022, 02:55:51 AM
trying to do three things at once...but still then an optus issue