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Legacy Forums => General Discussion (Legacy) => Topic started by: Patrick on October 11, 2002, 09:52:45 PM

Title: hylafax error - repeated attempts to initialize modem have f
Post by: Patrick on October 11, 2002, 09:52:45 PM
Anyone have any ideas why I'm getting the following message to the FaxMaster alias

=======================================================
>The HylaFAX software thinks that there is a problem with the modem
>on device /dev/ttyS0 that needs attention; repeated attempts to
>initialize the modem have failed.
>
>Consult the server trace logs for more information on what is happening.
========================================================

I have recycled the modem (external unit) AND rebooted the SME v 5.1.2 server.  I am running Darrel May's Hylafax product.  Any other things I can do to diagnose the problem?  Thanks.

Patrick
Title: Re: hylafax error - repeated attempts to initialize modem ha
Post by: Charlie Brady on October 11, 2002, 10:52:00 PM
Patrick wrote:

> Anyone have any ideas why I'm getting the following message
> to the FaxMaster alias
...
>  I am running Darrel May's Hylafax product.

Please direct your enquiries to Darell or his bulletin boards. This board  is "intended for technical discussions related to the e-smith software".

Thanks

Charlie
Title: Re: hylafax error - repeated attempts to initialize modem ha
Post by: Patrick on October 12, 2002, 12:13:39 AM
Charlie,

I appreciate your tip; however, as this software is running on SME/e-smith server...I would say that this is a "technical discussion" relating to SME/e-smith.  Many folks that frequent these phorums ask questions about all kinds of "add on" software which runs on their servers - so this question falls well within those boundaries.  Simply because my version of Hylafax is 'packaged' by Darrell doesn't bar me from this venue.

I have been a strong advocate of SME/e-smith since July, 2001 when I began searching for an easy and stable alternative to NT4/Win2k.  I have setup and installed servers for several businesses and friends, and as a Windoze systems manager I recommend SME to many of my friends in the business.  I would suggest that my recommendations and the publicity I give to SME/e-smtih entitles me to ask as many questions as I'd like - if you don't want to respond then don't.

For those of you that may also be running HylaFax on your servers - I welcome your responses.  Thanks.

Regards,
Patrick
Title: Re: hylafax error - repeated attempts to initialize modem ha
Post by: Charlie Brady on October 12, 2002, 01:02:13 AM
Patrick wrote:

> Many folks that
> frequent these phorums ask questions about all kinds of "add
> on" software which runs on their servers - so this question
> falls well within those boundaries.  Simply because my
> version of Hylafax is 'packaged' by Darrell doesn't bar me
> from this venue.

There are a number of significant differences. The source code for Hylafax as packaged by Darrell isn't available to anyone else (it's not a GPL package), so only Darrell can help you. And I believe that you have paid for the Hylafax package, so you are entitled to support from the supplier.

Regards

Charlie