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Legacy Forums => General Discussion (Legacy) => Topic started by: Greg Lowthian on December 18, 2002, 11:33:17 PM

Title: Pop Account not working
Post by: Greg Lowthian on December 18, 2002, 11:33:17 PM

We have a box that had user accounts on it when it was a 4.2 box and was migrated to 5.0 and then 5.5. We never tested the pop3 access until now and what we find is, if I add a new account I can pop into it fine, but not any of the old accounts. If I delete and recreate the old accounts we can't pop into them but any new accounts are fine.
Any Ideas??
Thanks

Title: Re: Pop Account not working
Post by: Bill Talcott on December 19, 2002, 04:55:11 PM

I've heard of other issues where new users work fine, but older ones don't. I think making ANY change to the user's account and saving it usually fixes it, though I don't have any firsthand experience with it. Perhaps you can make a simple change to the user (first name?) then change it back, and that will "update" the account info?