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Legacy Forums => General Discussion (Legacy) => Topic started by: Ronald Tanis on April 01, 2003, 12:36:39 PM

Title: E-mail problem with attachments
Post by: Ronald Tanis on April 01, 2003, 12:36:39 PM

Hello,

I got a problem, when a users sends an e-mail with attachments to a couple of users in my network, some gets the attachments and others not.

I use e-smith 5.5 en my client uses outlook 2002

I also have no Idea to look at

Thanks for your time,
Ronald Tanis

Title: Re: E-mail problem with attachments
Post by: Andrew Hodgson on April 01, 2003, 02:04:49 PM

Hi,

If these are external users sending attachments to users in your network, then there may be some restriction at their end.  Email is not a good way to distribute large attachments, one of the commonist ways of minimizing the impact of this is for ISPS to block sending of large attachments.  

If this is not the case then do the users get the messages, even though there are no attachments?  If so, could this be an Outlook problem distinguishing the attachment from a specific mail configuration?

My point being that if you can receive mails without attachments, unless you have nstalled content checking software at your end, the MTA won't kare whether an attachment exists or not, and won't touch the attachment.

Andrew.

Title: Re: E-mail problem with attachments
Post by: Julian Luton on April 01, 2003, 10:36:00 PM

Hi there,
Go to Tools, Options, Mail Format and set the sending format to Plain Text.

Outlook 2002 and XP can have weird attachment problems with RTF which it is probably set to now.

All the best,
Julian

Title: Re: E-mail problem with attachments
Post by: Paul on April 02, 2003, 06:48:54 AM

Also, Outlook 2002 blocks any executable file attachment by default.  To this day I have not been able to figure out how to change this.

Good Luck,
Paul

Title: Re: E-mail problem with attachments
Post by: Julian Luton on April 02, 2003, 01:31:56 PM

can't you just change the name of the file from .exe to .zzz and tell the user to save it and change the name?

Title: Re: E-mail problem with attachments
Post by: Rick on April 02, 2003, 05:59:36 PM

go here http://www.slovaktech.com/attachmentoptions.htm and you can fix your problems with outlook