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Legacy Forums => General Discussion (Legacy) => Topic started by: Ryan on June 17, 2003, 02:49:25 AM

Title: mail server password not accepted
Post by: Ryan on June 17, 2003, 02:49:25 AM

I deleted an e-mail account (don't ask me why), and then recreated the account under the same name.  It is crucial that I get this account working - here is the problem:

After recreating the account and setting the password, I am able to log in to the account using the webmail app, but Outlook and Outlook express both pop up asking for a password.  The correct username and password are provided, but they don't work.

I've tried resetting the password from a console window using passwd, no luck.  I'm running 5.12.

Any help would be greatly appreciated - I searched the forums for quite some time and found nothing helpful.

Title: Re: mail server password not accepted
Post by: Nathan Fowler on June 17, 2003, 11:42:44 PM

Try looking at some log files:

tail -f /var/log/secure
tail -f /var/log/messages
tail -f /var/log/maillog

Run all three of these while trying to login, hopefully, it should yeild some useful information.

Title: Re: mail server password not accepted
Post by: jeroen on June 18, 2003, 10:38:10 AM

Did you try recreating the accounts in Outlook and Outlook Express?  What happens if you type the new pw in these clients?