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Legacy Forums => General Discussion (Legacy) => Topic started by: atherawais on August 30, 2003, 08:08:22 AM

Title: E-Mail retrieval problem
Post by: atherawais on August 30, 2003, 08:08:22 AM

HI all,

I am new to Mitel 5.5 and am running into a problem.

Problem:

I have three domains on my 5.5. 1 primary and 2 virtual.
Primary domain = A
Virtual domain 1 = B
Virtual domain 2 = C

Websites are working without any problem. So is mail server of domain A.
When user1@domainB receives an e-mail it is retrieved correctly at domain B address but when he replies, it uses SMTP of domain A, and reply is from user1@domainA instead of user1@domainB.

Can any one please guide me what do I need to do to fix this?

Regards

Ather

Title: Re: E-Mail retrieval problem
Post by: mario on August 30, 2003, 06:23:24 PM

Change the "from address" for each user in their mail client software to have the correct reply address. eg. user1 on domain B's reply address should be user1@domainB, it should not be blank as it will default to user1@domainA. Follow the same procedure for each user on each virtual domain. This should fix your problem.