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Legacy Forums => Experienced User Forum => Topic started by: Nef on November 17, 2000, 04:33:19 AM

Title: email problem
Post by: Nef on November 17, 2000, 04:33:19 AM

Hi, I got this email problem when i tried emailing from hotmail.com to my e-smith,

This is an automatically generated Delivery Status Notification.

Unable to deliver message to the following recipients, due to being unable to
connect successfully to the destination mail server.

       nkkho@mydomain.com

Reporting-MTA: dns;mail.hotmail.com
Received-From-MTA: dns;mail.hotmail.com
Arrival-Date: Sun, 12 Nov 2000 17:35:41 -0800

Final-Recipient: rfc822;nkkho@mydomain.com
Action: failed
Status: 4.4.1

Is this my emsith box problem or hotmail.com?

thanks

Title: RE: email problem
Post by: Steve Brock on November 17, 2000, 06:46:07 AM

try sending yourself an email with the full host name like so:

nkkho@e-smith.mydomain.com

and check on your logs:
/var/log/qmail/
they may actually point out why the message failed.
-steve

Nef wrote:

> Hi, I got this email problem when i tried emailing from
> hotmail.com to my e-smith,
>
> This is an automatically generated Delivery Status Notification.
>
> Unable to deliver message to the following recipients, due to
> being unable to connect successfully to the destination mail
> server.
>
> nkkho@mydomain.com
>
> Reporting-MTA: dns;mail.hotmail.com Received-From-MTA:
> dns;mail.hotmail.com Arrival-Date: Sun, 12 Nov 2000 17:35:41
> -0800
>
> Final-Recipient: rfc822;nkkho@mydomain.com Action: failed
> Status: 4.4.1
>
> Is this my emsith box problem or hotmail.com?
>
> thanks

Title: RE: email problem
Post by: Dan Brown on November 17, 2000, 06:48:05 AM

Without knowing what "mydomain.com" actually is, it's hard to say, but it's probably neither one.  Hotmail is saying that it can't connect to whatever mail server serves mydomain.com.  Most likely, this is a DNS issue.  Either mydomain.com doesn't exist, or it points to the wrong IP address[es], or it has an MX record that points to something bogus.

Title: RE: email problem
Post by: Nef on November 17, 2000, 10:10:05 AM

I can email from yahoo.com with problem to my domain at no problem..

Title: RE: email problem
Post by: Nef on November 17, 2000, 10:28:11 AM

How do i checked the var log what command do i used?
the files inside the var/log/qmail are form like @0000000012222, how to i check this? can you give me any procedure?

thanks

Title: RE: email problem
Post by: Charlie Brady on November 17, 2000, 10:56:25 AM

Steve Brock wrote:

> try sending yourself an email with the full host name like so:
>
> nkkho@e-smith.mydomain.com
>
> and check on your logs: /var/log/qmail/ they may actually point
> out why the message failed. -steve

That won't help. Read the status message:

> Unable to deliver message to the following recipients, due to
> being unable to connect successfully to the destination
> mail  server.

If it couldn't connect, there can't be anything in the logs can there?
As to the reason for the unable to connect - we know nothing more than "unable to connect". If I don't hear you, is it because I am deaf, or because you are not loud enough? We need more information to decide, don't we? Could have been a problem at either end, or anywhere in between.

My guess is a DNS misconfiguration - hotmail was trying to connect to the wrong IP address.

Charlie