Topic: qpsmtpd log declined errors

[mike_mattos]

Can't send mail from a server, the filtered log shows

2008-11-06 10:17:31.702508500 20961 Plugin peers, hook set_hooks returned DECLINED,
2008-11-06 10:17:31.704343500 20961 Plugin check_relay, hook connect returned DECLINED,
2008-11-06 10:17:31.705548500 20961 Plugin check_norelay, hook connect returned DECLINED,
2008-11-06 10:17:31.738893500 20961 Plugin check_spamhelo, hook helo returned DECLINED,
2008-11-06 10:17:33.145753500 20961 Plugin check_badmailfrom, hook mail returned DECLINED,
2008-11-06 10:17:33.177450500 20961 Plugin check_badmailfrom, hook rcpt returned DECLINED,
2008-11-06 10:17:33.177459500 20961 Plugin check_badrcptto_patterns, hook rcpt returned DECLINED,
2008-11-06 10:17:33.177488500 20961 Plugin check_badrcptto, hook rcpt returned DECLINED,
2008-11-06 10:17:33.177497500 20961 Plugin check_goodrcptto, hook rcpt returned DECLINED,
2008-11-06 10:17:33.253441500 20961 Plugin check_basicheaders, hook data_post returned DECLINED,
2008-11-06 10:17:33.272776500 20961 Plugin tnef2mime, hook data_post returned DECLINED,

the qmail log is empty, Spamhaus says we're good!

all suggestions gratefully accepted

thx

mike 

[mmccarn]

According to the Qpsmtpd API

DECLINED

The DECLINED return code is used to indicate that the plugin does not wish to affect reception of this message, or that the plugin has failed internally. It will imply that the next plugin is called, so many plugins will use DECLINED and not OK to signal that this plugin thinks the message is legitimate.

Basically, DECLINED does not mean that the message was DENIED, it means the plugin saw the message and DECLINED to forbid it from being received.

We'll need some more basic info to help you out.  Here are a couple issues to look at:

- What are the details behind "Can't send mail from a server"?
- Have you checked that your ISP is not blocking all outbound traffic on port 25 (Comcast, Cox, Earthlink all block outbound traffic addressed to a remote host on port 25 - SME servers then need to set up a relay for outbound SMTP traffic).