Newburns:
I got your email. Not sure you are saying everything you want with your english. Try your original language, and I'll translate with Google.
Also, any paid support to me, just send it to Koozali in my name. If not, any way I can help, pay me what you feel it is worth, and I'll pay Koozali.
1. What issues are you having?
2. What Web app are you trying to install?
3. What is your native language?