Topic: Cannot update anti virus

[asaidi]

My SME SERVER network clients have Avira Free antivirus.  For the past week, they have been unable to update the antivirus.  The report states the following:
"Downloading of 'http://46.17.234.72/update/idx/master.idx'.
Download manager: Server returned status 'bad request' while downloading the file 'http://46.17.234.72/update/idx/master.idx'.
Retrying....."

I suspect SME SERVER is blocking the download of the file master.idx.  How do I unblock the download of .idx files?

[stephdl]

maybe this is the reason : http://www.avira.com/en/support-for-business-knowledgebase-detail/kbid/1491

[asaidi]

Thank you for the response.  I think you missed my point.  The desktop clients are all windows based.  I use SME SERVER as the proxy.  The windows clients are no longer updating their Avira antivirus software.  I need a way of enabling the download of .idx files which the SME SERVER is not permitting at the moment.

[warren]

Thank you for the response.  I think you missed my point.  The desktop clients are all windows based.  I use SME SERVER as the proxy.  The windows clients are no longer updating their Avira antivirus software.  I need a way of enabling the download of .idx files which the SME SERVER is not permitting at the moment.

See if this info on Avira support forums helps / is applicable to your situation :

http://forum.avira.com/wbb/index.php?page=Thread&postID=1281336&highlight=download+master.idx#post1281336

[Stefano]

I tried to download manually the file from

http://46.17.234.72/update/idx/master.idx

and..

Invalid URL
The requested URL "/update/idx/master.idx", is invalid.

Reference #9.44ea112e.1392369431.d86ea07

no proxy here..

[janet]

asaidi

I get the same response as Stefano, & no proxy here also.
The problem is at Aviras end, they will need to fix it.

I suggest you contact Avira rather than contribs.org