Topic: Mails stuck in the queue

[BK]

Dear all,

My user complained to me that his customers are not receiving emails that he had send out. A check on the mail log I discovered that there are mails being queued but it has not been sent out.

My server is connected to a lease line therefore there is 24hr internet access by the server.

Can someone enlighten me what is happening? anyway i am running SME V5 with update 3.

Regards,
Beng Kwee

[Charlie]

Can you please tell me where I'd find the mail log you speak of and what to look for? Thanks in advance.

BK wrote:
>
> Dear all,
>
> My user complained to me that his customers are not receiving
> emails that he had send out. A check on the mail log I
> discovered that there are mails being queued but it has not
> been sent out.
>
> My server is connected to a lease line therefore there is
> 24hr internet access by the server.
>
> Can someone enlighten me what is happening? anyway i am
> running SME V5 with update 3.
>
> Regards,
> Beng Kwee