Topic: Account unable to receive email

[Greg Zartman]

What could cause a new account on SME 5.5 to not be able to receive email, but able to send mail?  

Incoming mail for the new account in question is hitting the server and just sitting in the queue.  I verified this by changing the option in server-manager to deliver unknown senders to the admin account.

Thank you.

Greg

[Charlie Brady]

Greg Zartman wrote:

> Incoming mail for the new account in question is hitting the
> server and just sitting in the queue.

Check the qmail logs and you'll find out. Common reasons are permission problems or a delivery filter which won't run.

Charlie

[Greg Zartman]

Many thanks for the reply Charlie.

I'm seeing the following in my qmail log for several test emails sent to the account in question.  Strange thing is, I've deleted and recreated this account several times and it doesn't clear up the problem.  Is almost like the username is on some kind of a black list of something.


@400000003d654b131e616994 delivery 675: deferral: Temporary_error_on_maildir_delivery._(#4.3.0)/
@400000003d654b131e61a044 status: local 0/10 remote 0/20
@400000003d654b5a20fa600c starting delivery 676: msg 1917033 to local gene@server.leiinc.com
@400000003d654b5a20fa96bc status: local 1/10 remote 0/20
@400000003d654b5a221ff44c delivery 676: deferral: Temporary_error_on_maildir_delivery._(#4.3.0)/
@400000003d654b5a22202714 status: local 0/10 remote 0/20
@400000003d654b7821ae8924 starting delivery 677: msg 1917030 to local gene@server.leiinc.com
@400000003d654b7821aebfd4 status: local 1/10 remote 0/20
@400000003d654b7821eaf9cc delivery 677: deferral: Temporary_error_on_maildir_delivery._(#4.3.0)/
@400000003d654b7821eb2c94 status: local 0/10 remote 0/20
@400000003d654b9621acd78c starting delivery 678: msg 1917029 to local gene@server.leiinc.com
@400000003d654b9621ad0a54 status: local 1/10 remote 0/20
@400000003d654b9621e52984 delivery 678: deferral: Temporary_error_on_maildir_delivery._(#4.3.0)/
@400000003d654b9621e55c4c status: local 0/10 remote 0/20

[Greg Zartman]

I found the problem...  Please disregard.  In fact, I think I may have tripped across a bug with quotas on SME 5.5.

Will post to bugs@e-smith.org