Yes Bill,
I agree, we've all run into that.........the first thing you check is compatibility of the SCSI card and Tape Unit. They both have to work.
Ray,
I've only tried full's with my install. For the amount of data I'm backing up, that's all I need, I have not tried any other methods.
The Arkeia software is "free" as long as you use follow the guidelines.
The Arkeia installation tool a while, if I remember correctly it took a couple of days of fiddling before i got it working. But like Ray said.....make sure your hardware is compatible.
Over the next 3 or 4 weeks I'm going to try to install a tape unit on a SME 5.5 at home. (If the drive is compatible of course! I know the card is) I'll keep this thread updated to how it goes.
Good luck,
Craig