Topic: Connecting with a modem

[Mike Delany]

Hi.
I am trying to install e-smith in our office to replace an evil win98 machine using slmail and wingate.  We are using an older Compaq with a P-100 and 48MB RAM, Intel Pro 100 NIC, and a 4.3GB HD.  The install goes very smoothly, but we are having trouble getting the modem to connect.  Tested the phone lines, they are good.  Tested the internet account, username and password work when connecting with another machine.  The first modem we tried, a Diamond Supra Express 56 on com 1, is not connecting, the second and third were older 33.6 modems set to com2, and none of them are giving a succesful connection test.

I logged in as root and looked in /var/log/messages and got the following:

Oct 26 06:06:04 e-smith chat[648]:Connect script failed.
Oct 26 06:06:04 e-smith chat[648]:Delaying 30 seconds before clear to dial.
Oct 26 06:06:04 e-smith chat[648]:Running connect (pid = 648)
Oct 26 06:06:04 e-smith chat[648]:abort on (BUSY)
Oct 26 06:06:04 e-smith chat[648]:abort on (ERROR)
Oct 26 06:06:04 e-smith chat[648]:abort on (NO CARRIER)
Oct 26 06:06:04 e-smith chat[648]:abort on (NO DIALTONE)
Oct 26 06:06:04 e-smith chat[648]:abort on (Invalid Login)
Oct 26 06:06:04 e-smith chat[648]:abort on (Login incorrect)
Oct 26 06:06:04 e-smith chat[648]:send (ATZ^M)
Oct 26 06:06:04 e-smith chat[648]:expect (OK)
Oct 26 06:06:04 e-smith chat[648]:ATZ^M^M
Oct 26 06:06:04 e-smith chat[648]:OK
Oct 26 06:06:04 e-smith chat[648]: -- got it
Oct 26 06:06:04 e-smith chat[648]:send (ATLOMODT4853997^M)
Oct 26 06:06:04 e-smith chat[648]:expect (CONNECT)
Oct 26 06:06:04 e-smith chat[648]:^M
Oct 26 06:06:04 e-smith chat[648]:ATLOMODT4853997^M^M
Oct 26 06:06:04 e-smith chat[648]:NO DIALTONE
Oct 26 06:06:04 e-smith chat[648]: -- failed
Oct 26 06:06:04 e-smith chat[648]:Failed (NO DIALTONE)
Oct 26 06:06:04 e-smith chat[648]:Connect script failed
Oct 26 06:06:04 e-smith chat[648]:Delaying 30 seconds before clear to dial.

This is the tail of the log, the stuff above it is basically the same..

Any ideas?

Thanks in advance.

Mike

[anonymous]

hi there,

i am also a new e-smith user.

as your /var/log/message
==========================================
Oct 26 06:06:04 e-smith chat[648]:NO DIALTONE
Oct 26 06:06:04 e-smith chat[648]: -- failed
Oct 26 06:06:04 e-smith chat[648]:Failed (NO DIALTONE)
==========================================

did you try to use another phone cord?
the modem couldn't receive a dial-tone from the line.

regards,
mini

[Charlie Brady]

Mike Delany wrote:

> Hi. I am trying to install e-smith in our office to replace an
> evil win98 machine using slmail and wingate.
...
> Oct 26 06:06:04 e-smith chat[648]:ATLOMODT4853997^M^M
> Oct 26 06:06:04 e-smith chat[648]:NO DIALTONE
> Oct 26 06:06:04 e-smith chat[648]: -- failed
> Oct 26 06:06:04 e-smith chat[648]:Failed (NO DIALTONE)
> Oct 26 06:06:04 e-smith chat[648]:Connect script failed
> Oct 26 06:06:04 e-smith chat[648]:Delaying 30 seconds before
> clear to dial.

Either your modem isn't hooked up to a phone line, or the modem
doesn't recognise the dial tone as such.

Go into /etc/sysconfig/network-scripts and change chat-ppp0 to
use ATL0M1DT instead of ATL0M0DT.. See if you can hear a dial
tone when it tried to dial. If you can, try ATX3L0M1DT and
see if the modem detects the dial tone. If it does either
leave the X3 there (and put it in /etc/e-smith/templates/etc/sysconfig/network-scripts  as well or it will be lost) or reprogram the reset values in your modem -
consult your modem handbook for doing that.

Charlie