Koozali.org: home of the SME Server

SME 5.6 + Update 4 breaks email

Marvin

SME 5.6 + Update 4 breaks email
« on: September 02, 2003, 09:16:49 PM »
Ok, I don't get it, what the heck went wrong?

I downloaded and installed the Update 4 patches like advised. Did everything in order and all went well, re-set the machine and now I can't e-mail out from my PC when using Outlook. I *can* do a test message that can be retrieved using the built in web-mail or twiggi (which is installed on mine). But when it comes to sending or recieving with the outlook send/recieve it's a no go.

This also happened when I did the updates at a client's office (thank god they don't use the SME sever for sending out e-mail just yet) so I know it's not just me.

I did read some other articles about seeing if the mailfront service is running but it is not on mine. How do I start it?

What log files should I be looking at to help me figure out the probem. All I see is '/var/log/smtpfront-qmail' and '/var/log/qmail' and neither are saying anything about 'sorry, but you can't log in because...' I cannot read the dates but it looks like the stuff it's listing was sent before the update 4 was applied.

Marvin

Re: SME 5.6 + Update 4 breaks email
« Reply #1 on: September 02, 2003, 09:27:58 PM »
Well, I don't know what the heck is up with Norton Anti-Virus, but it seems it has something to do with that....

I disabled NAV (becuase I noticed it only came up when i sent a real e-mail and not a test message) and lo and behold, it werks!!!

What this means? Well it's obviously not SMEs fault, it just happened to be a severe coincidence (two SME servers that stopped working just after update 4 was installed).

I'll track it down if I can but for now I am turning off the outgoing scanning.

BTW, after I turned it off, I also got my e-mail from the PC repair shop I work for... aparently this could be a wide spread problem with NAV and e-Smith boxes.

Thanks anyways!

-=/ Marvin /=-


Marvin wrote:
>
> Ok, I don't get it, what the heck went wrong?
>
> I downloaded and installed the Update 4 patches like advised.
> Did everything in order and all went well, re-set the machine
> and now I can't e-mail out from my PC when using Outlook. I
> *can* do a test message that can be retrieved using the built
> in web-mail or twiggi (which is installed on mine). But when
> it comes to sending or recieving with the outlook
> send/recieve it's a no go.
>
> This also happened when I did the updates at a client's
> office (thank god they don't use the SME sever for sending
> out e-mail just yet) so I know it's not just me.
>
> I did read some other articles about seeing if the mailfront
> service is running but it is not on mine. How do I start it?
>
> What log files should I be looking at to help me figure out
> the probem. All I see is '/var/log/smtpfront-qmail' and
> '/var/log/qmail' and neither are saying anything about
> 'sorry, but you can't log in because...' I cannot read the
> dates but it looks like the stuff it's listing was sent
> before the update 4 was applied.

Barry Fitzmaurice

Re: SME 5.6 + Update 4 breaks email
« Reply #2 on: September 03, 2003, 12:28:54 PM »
If you changed the Outlook mail outgoing mail server whe doing the upgrade, it could confuse Norton.  Try re-enabling it if you did.  Our 5.6U4 works fine with NAV.

Barry

Andy Parkinson

Re: SME 5.6 + Update 4 breaks email
« Reply #3 on: September 19, 2003, 01:14:15 PM »