Topic: Custom ISO 6.0.1 - ibays fail on upgrade install

[thowden]

Hi All

I have used the custom iso from Tony 3 times in the last week and it looks really good so far.

http://www.keane.co.nz

I have a problem with ibays though.

The fresh install I did on one server is working fine. The other two were upgrades, one over a 6.0b3 from Mitel days and the other a much older 5.6 version.

In both upgrades the server works for everything that I have tested except that ibays are not accessible via the web browser.

Error logs indicate that the apache config is not treating them as aliases under the primary web site but trying to access the ibay as an actual directory.

i.e.
http://www.domain.com goes to the primary site

http://www.domain.com/ibay should go to the ibay but reports a 404 error and the log shows that web server is looking for a file/directory of

/home/e-smith/files/ibays/Primary/html/ibay/html

which will of course give a 404 error.

Anyone else struck this issue or got any ideas on fixing it.

[thowden]

Hi All

Ok, I tried copying the entire httpd.conf templates directory across from the working server to the non-working server and that made no difference.

So I have ibay directories not being recognised by their alias setting in the httpd.conf but its not affected by the httpd.conf and therefore must be someplace else in the sme setup.

It puzzles me that this works for a fresh install, but not for an upgrade from either 5.6 or 6.0b3 which says that its a file or database entry that is not being created or overwritten and its something that is either completely new or had no effect in the earlier versions.

Any ideas please.

[thowden]

Hi All

One thing I have just found is that using lynx on the server console and selecting http://localhost/ibay name works while using http://www.mydomain.com/ibay does not.

Hmmm......