Topic: 5.6 to 6.0 upgrade issues

[ddougan]

I've been working today on upgrading a server from 5.6 to 6.0. The upgrade seemed to go OK, although I have a couple of problems that are causing me grief.

Firstly, when I open the server manager, the left pane does not display - in Mozilla, it gives me an error saying that "The requested URL /common/navigation was not found on this server." There is a common/navigation file in the correct place, with the correct ownership, compared to my own 6.0 box (this is a client's server).

The second problem is that I can't get into webmail - it gives an error indicating that the ID or password may be wrong, which is not the case.

I went back and checked for differences and have removed a couple of old custom templates, performed a "/sbin/e-smith/signal-event post-upgrade" and reboot, but with the same results. As far as I can see, this server is configured similarly to my own, so I'm not sure why these errors are occurring, and would appreciate any help I can get.

Thanks,

Des

[mdo]

Des,

we have done various upgrades from 5.6 to 6.0 (or 6.01) over the last few months with a few issues but not that one.

I do not have my notes here at home for more details but the problem you mention we never had (?). I suspect it to be somewhere related either to your custom templates or a contrib which we do not use.

Sorry, cannot be of more help at the moment.
Regards,
Michael Doerner

[ddougan]

Michael,

Thanks for your reply. I finally (after many hours) figured out what was happening - the server had an ibay called "common" that was used for company-wide files - and obviously this must be a protected name in 6.0. I changed all the references to "company" and finally was able to fully access the server manager. I went through a lot of trial and error to get to this point - including re-installing 6.0 from scratch twice

I now have one last problem - Webmail gives me an error:

"Some of IMP's configuration files are missing"

However, when I checked, I can see conf.php and the other files named in the error page. I'm totally bemused by this, since as I mentioned, the server was rebuilt from scratch and then the various data and config files were restored.

If you have any pointers to this one I'd be most grateful!

Des

[mdo]

Des,

unfortunately I do not know how to fix that particular issue but I can say that we (seem to) have exactly the same on one of our customer servers since a long time.

That server was long ago running on 5.1.2 as far as I remember and when the hardware needed replacement we decided to do what you did - to do a fresh install (SME 5.6!!) on the new hardware and the to move/copy the configuration files over from the old system.

Doing it that way we got everything working apart from webmail and trying to use webmail on that server still gives us the same error as you have.

We did not need to fix that quickly because that server is mainly used as a fileserver only and webmail is not a feature there at this stage. I wanted to look into it again later and hoped we could fix that when we upgrade it to SME 6.0.

Sorry - no good help for you from here.

Michael

[ddougan]

I did a comparison of file permissions between my server (upgraded from 5.6 to 6.0) and the server with the problem (clean 6.0 installation, followed by a restore of files backed to desktop). /home/httpd/html/horde/config and /home/httpd/html/horde/imp/config had a number of files with group ID of "admin" on the problem box, as opposed to "www" on my working box. Changing the permissions resolved the problem.

[mdo]

Des,
Many thanks for the feedback. I will try that to see whether it can solve our issue.

Regards,
Michael