Topic: User mail stuck in outbox (Outlook 2002)

[tmr]

I have a SME 6 box running a pretty standard configuration which replaced a BSD box running Sendmail a couple of months ago.  Since the change I've had lots of problems with users having to close Outlook and open it again to send email - otherwise emails get stuck in the outbox and refuse to send.

If I configure the client to use our ISP's SMTP server this problem is reduced but it still happens.
It's an Athlon XP 2500+ with 256MB of memory and supports around 70 users who all check their mail once a minute over a lan.

The wierd thing is that this doesn't affect all users - some it affects once in a while, some once a week and some several times a day. Just happens that my boss is one who gets this several times a day and it's really starting to get to her!

I have tried all of Microsoft's suggestions relating to this issue ie repairing PST files and lengthening server timeouts but nothing works.

Can anyone offer any suggestions?
Thanks a heap

Tom Richardson

[Rogue]

Try using the IP address instead of the hostname for the server. Seemed to solve the problem for one of my users.

[tmr]

Thanks for the reply, but I've already tried this.

I'm still stuck, does anybody have any ideas?