Topic: Multiple repeated download of e-mails

[Chris Grady]

For the last four days any e-mail sent to one of our staff is being received dozens of times by the person concerned. We also receive vast wadges of old e-mails downloading from e-smith.  Our "brains" is away and I wonder whether anyone out there can give me a hint of what to do. Sadly the support team at e-smith don't seem to have any suggestions except to read the FAQs.  Thanks in anticipation.

Chris

[P Kidd]

has the billion second bug patch been applied (on or since Sep 10) ?  it's very easy to do, follow instructions on the e-smith.org site.

if you have vacation enabled (an add-on), try disabling it (one user to test).

if you know how to check the .qmail files, see if mail is directed to other than just Maildir (i.e. more than just a line with Maildir in it, comments not included), and if so try commenting out those other lines.   I believe that if the any one of the .qmail file transactions fail, the file 'runs' again which can lead to duplicate emails.

reindex your email client(s).

[Patrick]

I am having a similar problem that I posted a few weeks ago on the E-smith boards. Unfortunately I didn't even get one reply..... I found that Outlook pulls down e-mails multiple times if you use the webmail as well. For instance, if one night you check a lot of your mail remotely comein the next day, and pull down your mail with Outlook or Outlook Express (bearing in mind that this particular setup use Outlook and saves ALL mail on the server) you will get dupes....Not sure why, so in the interim I have instructed all of my employees not to use the Webmail...