I am desperatly trying to resolve a problem and cannot get any response/help from the provider of my server space. Any help y'all can offer will be greatly appreciated.
Here is the info I submitted via support ticket:
I have recently been having problems with my email server. I am using Outlook 2002 and have not had any problems since I opened my account. However, I can not send mail recently on two of my computers. It is having problems with the SMTP server. I initially used the autoconfig for the email accounts and that worked fine. The other night, my wife told me that she was unable to send mail, so I checked and rechecked the settings, everything seemed fine. I went ahead and deleted the account and then did the autoconfigure again. It worked. Now, it is not working on either computer. I don't see any documentation anywhere that shows me the exact settings, but like I said, they have been set correctly for the past few months with no probs. Here are my current settings:
Incoming POP3 = mail.rayzonz.com
Outgoing SMTP = mail.rayzonz.com
Username = admin@rayzonz.com
Password is correct
Log on using SPA = No
My outgoing server requires authentication = Yes Incoming Server Port # = 110
Outgoing SMTP = 25
I checked my firewall to make sure that it wasn't causing any problems. It hasn't caused problems before and I even turned it off as one of the troubleshooting steps. I installed SP2 about a month and a half ago, but that didn't cause any problems either. If you can point me in the right direction, I would be incredibly greatful.
Again, I hate having to resort to jumping on a random board and asking for help, but I am at my wits end.
Any suggestions on what needs to happen?
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