Check the way DNS is setup on your server.
[root@proxy root]# tracert
www.banesco.combash: tracert: command not found
[root@proxy root]# traceroute
Version 1.4a12
Usage: traceroute [-dFInrvx] [-g gateway] [-i iface] [-f first_ttl]
[-m max_ttl] [ -p port] [-q nqueries] [-s src_addr] [-t tos]
[-w waittime] [-z pausemsecs] host [packetlen]
[root@proxy root]# traceroute
www.banesco.comtraceroute to
www.banesco.com (216.72.89.136), 30 hops max, 38 byte packets
1 Red_200.41.12_Cust_30.static.impsat.net.ve (200.41.12.233) 0.865 ms 0.757 ms 0.705 ms
2 200.41.116.197 (200.41.116.197) 855.653 ms 1382.989 ms 1386.321 ms
3 trunk_I.rcoretlp1.impsat.com.ve (64.76.64.219) 1589.740 ms 1662.622 ms 1666.161 ms
4 itxcell-portoviejo_IN.us.impsat.net (200.31.0.65) 1895.624 ms 2058.339 ms 2367.087 ms
5 g0-10.na21.b002802-1.mia01.atlas.cogentco.com (38.112.4.121) 2213.880 ms 2196.830 ms 2155.762
ms
6 g11-2.core01.mia01.atlas.cogentco.com (38.112.36.197) 2239.151 ms 2369.493 ms 2238.188 ms
7 francetelecom.mia01.atlas.cogentco.com (154.54.11.78) 1711.991 ms 1847.984 ms 1955.719 ms
8 So6-0-0.MIACR2.Miami.opentransit.net (193.251.129.197) 2258.850 ms 2361.634 ms 2427.545 ms
9 So2-0-0.ATLCR2.Atlanta.opentransit.net (193.251.128.130) 2482.282 ms 1964.706 ms 1658.867 ms
10 * * *
11 57.74.0.94 (57.74.0.94) 2026.708 ms 2339.062 ms 2589.842 ms
12 * bccs433-fe3-0-0.gip.net (206.49.192.242) 908.085 ms 870.753 ms
13 206.49.192.190 (206.49.192.190) 788.468 ms 206.49.192.186 (206.49.192.186) 975.012 ms 206.49.192.190 (206.49.192.190) 1151.585 ms
14 * * *
....
30 * * *
[root@proxy root]# ping
www.banesco.comPING
www.banesco.com (216.72.89.136) from 200.41.12.238 : 56(84) bytes of data.
From 206.49.192.186 icmp_seq=1 Packet filtered
From 206.49.192.70 icmp_seq=2 Packet filtered
From 206.49.192.186 icmp_seq=3 Packet filtered
From 206.49.192.186 icmp_seq=4 Packet filtered
From 206.49.192.186 icmp_seq=5 Packet filtered
From 206.49.192.186 icmp_seq=7 Packet filtered
now, from windows
ping
www.banesco.comHaciendo ping a
www.banesco.com [216.72.89.136] con 32 bytes de datos:
Tiempo de espera agotado para esta solicitud.
Tiempo de espera agotado para esta solicitud.
Tiempo de espera agotado para esta solicitud.
Tiempo de espera agotado para esta solicitud.
Estad¡sticas de ping para 216.72.89.136:
Paquetes: enviados = 4, recibidos = 0, perdidos = 4 (100% perdidos),
Tiempos aproximados de recorrido redondo en milisegundos:
m¡nimo = 0ms, m ximo = 0ms, promedio = 0ms
traceroute
www.banesco.comTraza a la direcci¢n
www.banesco.com [216.72.89.136]
sobre un m ximo de 30 saltos:
1 <10 ms <10 ms <10 ms Red_200.41.12_Cust_30.static.impsat.net.ve [200.41.12.233]
2 2266 ms 2359 ms 2297 ms 200.41.116.197
3 2250 ms 2390 ms 2297 ms trunk_III.rcoretlp1.impsat.com.ve [64.76.64.211]
4 1563 ms 1437 ms 1422 ms itxcell-portoviejo_IN.us.impsat.net [200.31.0.65]
5 1719 ms 1843 ms 1954 ms g0-10.na21.b002802-1.mia01.atlas.cogentco.com [38.112.4.121]
6 2218 ms 2313 ms 2328 ms g11-2.core01.mia01.atlas.cogentco.com [38.112.36.197]
7 2296 ms 2297 ms 2282 ms francetelecom.mia01.atlas.cogentco.com [154.54.11.78]
8 1734 ms 1172 ms 1344 ms So6-0-0.MIACR2.Miami.opentransit.net [193.251.129.197]
9 1500 ms 1718 ms 2235 ms So2-0-0.ATLCR2.Atlanta.opentransit.net [193.251.128.130]
10 * * * Tiempo de espera agotado para esta solicitud.
11 2047 ms 1687 ms 1641 ms 57.74.0.94
12 2344 ms 2359 ms 2406 ms bccs433-fe3-0-0.gip.net [206.49.192.242]
13 206.49.192.186 informes: Red de destino inaccesible.
Traza completa.
Windows in DMZ reach the destiny, but e-smith does not.
May yo test it?