Hi Guys,
Thanks for the replies. The server has been set up with no master DNS setting and we have also reloaded from scratch so no additional products are installed. It is plugged directly in the the BT router so the Box is our firewall.
We have been trying to find out how the box gets its DNS, so we could manually change it without much success, we have follwed mant tutorials but I think the Mitel boxes use different locations for the files so we have trouble finding them.
There are 3 DNS servers for the site we cannot get these are all BT ones (ns0,ns1 and ns2) and only ns2 seems to resolve the name.