Topic: Windows Protected Storage

[RobH]

Hi,

I have an SME 6.01 box installed, serving a mixture of Windows XP SP2 and Windows NT 4SP6a Machines.

Once a user has logged onto a windows xp machine, then tries to use an older NT4 machine, NT4 throws up a series of errors when entering Microsoft Outlook, Internet Explorer, and office.

The error is "Please enter a password for Windows Protected Storage" Whatever password i enter, the box reappears again, and won't allow the program to start.

Has anyone come across this before?
Or does anyone have any idaes to fix it?

Thanks in advance,
Rob.

[Franco]

Your NT boxes must have been set with SMS, DPM, MOM or some other third party application. This not a problem related to SME but to your OS itself.
Please let us know your findings!

[ikeo]

Hi

I could be wrong but a qualified guess is that you are using roaming profiles.
Never have roaming profiles when you have a mix of NT4 and w2k, xp it could mess up the registry.
In fact back when we uppgraded from nt4 we told our users that if they logged in to a pc that had a different os on it they where on their own till we could  find the time to delete there profile and help them set it up correctly again.
Quite asimply quick fix delte the profile from the pc and from the server and recreate the profile or try to repair it.
The link below describes a similar problem so it might be a good idea to read it
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q264033

[RobH]

Hi!

Thanks for the reply, roaming profiles are disabled on the server, however windows XP creates a folder called "profile" in the users home directory. That looks suspiciously like a roaming profile. (Even though the server panel says they are disabled)

Once XP has done this, this seems to start the problem.

Rob.

[RobH]

Hi!

I checked through a machine, to see what applications are actually installed,

Windows NT4 SP6a
Internet Explorer 5.5
Outlook Express 5
Microsoft Office 2000 Professional SP2
Adobe Acrobat Reader
Winzip


Would any of these cause the windows protected storage error?

Thanks,
Rob.

[Franco]

Rob,
All of these applications will make use of the protected password feature, if that's what you mean.

Try something like this http://www.nirsoft.net/utils/pspv.html