Topic: Receiving mail from a ISP pop mailbox

[Taco_Wijtzes]

I am very new to the SME server. My company wants to test SME server as extranet server etc. We have installed version 6.5; which is running like sunshine both as intranet as well as extranet server.

Now my problem: An ISP receives all e-mails on behalf of our domain www.foodconsult.nl. At the ISP all e-mails are stored in one single pop box. How do I get these e-mails on to my e-mail server and distributed to my users. I have chosen the following settings in my e-mail tab:

Multidrop
all settings disabled except for webmail
no delegate Mail Servers (wrong ?)
secondary mail server: pop.foodconsult.nl
every 15 minutes ( can this be more often ?)
Username/password combination are correct
default sort method (may need to change this later)

The mail log comes back with the following message

Aug 29 15:00:01 vectravl01 fetchmail[17239]: fetchmail: getaddrinfo(pop.foodconsult.nl.pop3)
Aug 29 15:00:01 vectravl01 fetchmail[17239]: Query status=2 (SOCKET)

No mails were received.
- What am I doing wrong ?
- Why does it append pop3 after the address (pop.foodconsult.nl.pop3)

I must be doing something wrong ! What could it be ?

[egerards]

I suggest you follow the instructions at http://www.schirrms.net/sme/SMEFetchMail.php.

That should definitely work.

[termico]

Now my problem: An ISP receives all e-mails on behalf of our domain www.foodconsult.nl. At the ISP all e-mails are stored in one single pop box. How do I get these e-mails on to my e-mail server and distributed to my users.

I have the same configuration and runs fine for me for 2 years...since SME 5.5

Now I have a 6.0 installed recently.

I have chosen the following settings in my e-mail tab:

Multidrop
all settings disabled except for webmail
no delegate Mail Servers (wrong ?)
secondary mail server: pop.foodconsult.nl
every 15 minutes ( can this be more often ?)
Username/password combination are correct
default sort method (may need to change this later)

I have this configuration :

General :
Multidrop
Pop access only on local network
Web access : https access

delegate Mail Servers :
no delegate Mail Servers
no ISP direction

ETRN or "multi-drop" Configuration :
secondary mail server: pop.server.es
every 5 minutes check mail
Username/password combination
default sort method

I hope this helps you.

Bye.

[Taco_Wijtzes]

Thank you for your help so far. I am now downloading version 6 so my next action will be to downgrade to version 6 and retry.

Eric, I had already found the fetchmail posting; but still I couldn't retrieve mails from my external pop account; perhaps due to the addition of .pop in the fetchmail domain name.

I will follow the settings of termico and see what happens next;

to be continued . .

[Taco_Wijtzes]

Well finally I've sorted out what the problem was and how it could be solved. Of course, wizz-kids may think this posting is ridiculous, but even the simplest problems need a solution.

Here is mine.
www.mydomain.ext is hosted by an ISP. This ISP collects all the e-mails for that domain in one single mailbox (catchall@mydomain.ext).

For SME to distribute on the local network the e-mails belonging to the www.mydomain.ext domain it must be configured as www.mydomain.ext.

SME should go outside for e-mail retrieval from the external pop account. However, because SME thinks that the pop.mydomain.ext is a local domain; it does not go outside to retrieve any mails.

Apparently this occurs very often. In my case it turned out that pop.mydomain.ext was in fact some sort of virtual mailbox (c-name). The actual mailbox was situated somewhere on my ISP's server with a different name. After phoning my ISP and begging for a few minutes they gave away the actual pop account in which they receive my mails. After entering this real mailbox (it had a different domain name) SME server collected all e-mails beautifully.

I am extremely pleased by the help I had from you guys. Now we will start using SME server as our server software.

regards
Taco

[gintoo]

Hey all,

I have a catchall account on the my inet server. catch@mydom.com. I have setup my local server to use multi-drop to collect the mail from the server and pull it down. Now this is where the same problem changes. The server pulls, after the configured 5 minutes, the mail out off the catch@mydom.com account.

I have a user on my local domain, called jdoe@mydom.local. When I send a mail to jdoe@mydom.com the mail gets pulled of the server by my server.mydom.local SME installation but the mail disappears.

Before setting up the SME server to use multi drop I had about a 100 mail sitting on mydom.com in the catch account. When I enabled multi drop all the mails were pulled of the server but did not appear in their respective boxes as they should have.

The connection is there the local server is just not passing the mail on to the relevent users upon recieving the catch mail.

Any ideas.