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SME 7 Update from 9 to pre 1 Locked Out All Admin Access

well_fans

SME 7 Update from 9 to pre 1 Locked Out All Admin Access
« on: January 19, 2006, 06:01:41 PM »
Well my system was set to autoupdate and I got around to doing the old reconfigure/reboot commands this evening

post-upgrade
reboot

and now NONE OF MY ADMIN ACCOUNTS CAN LOGIN!!!!! It claims for them all that the password is wrong which is nonsense as I was using it to access the server-manager right before I restarted. I've tried using putty from a remote machine even just to prove its not the keyboard thats faulty. Seems that all other users can login fine. I'm switching off auto-update after this because thats the last 2 that have screwed the server. The update on 31st Dec/1st Jan took down all access to webmail for staff from home until I could get in front of the server 5 days later and now with 15 new staff starting on Monday I cant add email accounts for them because the upgrades locked me out.

HELP!!!!!!!!

well_fans

SME 7 Update from 9 to pre 1 Locked Out All Admin Access
« Reply #1 on: January 19, 2006, 07:04:30 PM »
ok found out how to reset the passwords as below

at SME splash screen on reboot press CTRL-X select the kernel you want to load, press the 'a' key to append and type a space followed by the word 'single'.
now execute that selection. at command prompt type 'passwd' and enter the new root password. I then rebooted my server. This worked in that it reset my root user but I still had to manually go in and change my admin password. Anyhow I can get in again at least.

Now I just need to work out why I cant add new users and when I try to delete them it wont delete but if I try readding the user that seems to delete them from the server manager. So much for being pre release - the beta worked far better than this one for my setup at least.

Offline chris burnat

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SME 7 Update from 9 to pre 1 Locked Out All Admin Access
« Reply #2 on: January 20, 2006, 08:33:54 AM »
There has been a few "nasty" issues with yum update, and as a result, automatic update is about to be phased out.   If anything doesn't work correctly, please report via the bug tracker - Use the button/links located on the left or go to http://bugs.contribs.org/enter_bug.cgi - you may need to register. Please describe exactly what you have done and exactly what you see in response.  Thank you on behalf of the Devteam, your input is appreciated and will assist in solving problems for the benefit of all.
- chris
If it does not work out of the box, please fill in a Bug Report @ Bugzilla (http://bugs.contribs.org)  - check: http://wiki.contribs.org/Bugzilla_Help .  Thanks.

well_fans

SME 7 Update from 9 to pre 1 Locked Out All Admin Access
« Reply #3 on: January 24, 2006, 12:54:17 PM »
Thanks to the bug team I've got a solution to my user problem as well. If you suffer the same problem the answer can be found here in this bug report.

http://bugs.contribs.org/show_bug.cgi?id=548