Hi,
I have information about free software helpdesk SysAid Server 3.0
http://www.ilient.com/freeware.htmThis software for HelpDesk System Management.
Free for 100 client.
Does anyone can help me for install free SysAid Server 3.0 for Linux on SME 6.x.
This is information from install.txt file
SysAid Server v3.0 for Linux/Unix
All Right Reserved Ilient 2002-2005
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Installation Instructions
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The SysAid package is available as a Web ARchive file (.WAR file) and should be deployed to an existing Tomcat web application server.
1. Install SUN JAVA JRE 1.4 or later. Java is available at
http://java.sun.com/2. Install Tomcat 4.1 or 5.0. (Tomcat 5.5 is not supported yet). Tomcat is available at
http://jakarta.apache.org/tomcat/3. Install MySQL version 3.x or 4.0.x database server. MySQL is available in most of the Linux distributions and also available at
http://dev.mysql.com/downloads/mysql/4.0.html .
4. Create an empty database in the MySQL server.
5. Deploy the sysaid.war file to the tomcat server. Usually you just need to copy it to the webapps directory, and Tomcat will automatically deploy it. A sysaid directory tree will be created in the deployed location (default is tomcat/webapps/sysaid).
6. Stop the Tomcat server.
7. Execute the init-sysaid.sh script. The first and only required parameter is the location of the deployed SysAid web application (e.g. ./init-sysaid.sh /usr/local/tomcat/webapps/sysaid ). Follow the instructions in that initialization script.
8. Start the tomcat server
9. Try to access SysAid at http://<host>:<port>/sysaid
If you have any questions or problems, please email support@ilient.com. In any case of error during installation, please attach the content of the logs folder at .../sysaid/WEB-INF/logs.
Thx
MamanS
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