Topic: how to reinstall clamav or freshclam

[hilton]

Hi guys

Running 7rc1. I keep getting an email saying "freshclam: Update failed".

I've done some archive searching and the cure is to uninstall and then reinstall the clam rmps. Problem is I don't know how to do that.

I run  rpm -q -a | grep clam and saw a list of installed rpms.

Then I tried  rpm -U smeserver-clamav-1.2.0-01 but it says "error: open of smeserver-clamav-1.2.0-01 failed: No such file or directory"

How could accomplish this?

[ldkeen]

No need to reinstall just do
#cd /var
#chown -R clamav:clamav clamav
Now try it:
#/usr/bin/freshclam
You shouldn't get any more error messages now.
HTH
Lloyd

[hilton]

Thanks Lloyd!

[CharlieBrady]

Running 7rc1. I keep getting an email saying "freshclam: Update failed".

I've done some archive searching and the cure is to uninstall and then reinstall the clam rmps.

That would only be true if the reason that the update failed was because your clam RPM installation was corrupted. If that could happen, then we (the developers) would want to know why it happened, and work out how to prevent it. But I don't think that has happened.

I expect the update failed only because the upstream repository was temporarily unavailable. But if you report your problem to the bug tracker, we can help you investigate and find out what is happening.

Around here we don't subscribe to the Windows support philosophy - "Something didn't work, so we need to do a re-install".

[hilton]

Good point!

Thanks.

[stephen]

I have been getting these messages for about the past week.

I did as much surfing to try and resolve this but the problem persists.

I have logged onto the SME box and tried the following as recommended:

#cd /var
#chown -R clamav:clamav clamav
Then:
#/usr/bin/freshclam

My Freshclam logs show the following:

2006-08-17 21:21:26.175405500 ClamAV update process started at Thu Aug 17 21:21:26 2006
2006-08-17 21:21:26.177052500 WARNING: Your ClamAV installation is OUTDATED!
2006-08-17 21:21:26.177060500 WARNING: Local version: 0.88.2 Recommended version: 0.88.4
2006-08-17 21:21:26.177066500 DON'T PANIC! Read http://www.clamav.net/faq.html
2006-08-17 21:23:02.606965500 ERROR: Mirrors are not fully synchronized. Please try again later.
2006-08-17 21:23:02.606976500 ERROR: Mirrors are not fully synchronized. Please try again later.
2006-08-17 21:23:02.613858500 Trying again in 5 secs...
2006-08-17 21:23:07.614935500 ClamAV update process started at Thu Aug 17 21:23:07 2006
2006-08-17 21:23:07.616581500 WARNING: Your ClamAV installation is OUTDATED!
2006-08-17 21:23:07.616589500 WARNING: Local version: 0.88.2 Recommended version: 0.88.4
2006-08-17 21:23:07.616595500 DON'T PANIC! Read http://www.clamav.net/faq.html
2006-08-17 21:24:47.481043500 ERROR: Mirrors are not fully synchronized. Please try again later.
2006-08-17 21:24:47.481054500 ERROR: Mirrors are not fully synchronized. Please try again later.
2006-08-17 21:24:47.488239500 Trying again in 5 secs...
2006-08-17 21:24:52.490143500 ClamAV update process started at Thu Aug 17 21:24:52 2006
2006-08-17 21:24:52.491837500 WARNING: Your ClamAV installation is OUTDATED!
2006-08-17 21:24:52.491845500 WARNING: Local version: 0.88.2 Recommended version: 0.88.4
2006-08-17 21:24:52.491851500 DON'T PANIC! Read http://www.clamav.net/faq.html
2006-08-17 21:27:28.392135500 ERROR: Mirrors are not fully synchronized. Please try again later.
2006-08-17 21:27:28.392147500 ERROR: Mirrors are not fully synchronized. Please try again later.
2006-08-17 21:27:28.399055500 Trying again in 5 secs...

I use IPCop as my firewall and this SME box is configured as a server only in the orange zone. It has been running fine for months (as have previous versions of SME 5 and 6) in exactly the same zone protected by IPCop.

Looking in the SME logs and also the IPCop logs - shows that the SME box is trying the update hourly but failing continually with the same error. This is also confirmed by the admin emails I am getting saying that "freshclam: Update failed".

I would really appreciate if anyone could make suggestions on what I can do to try and remedy this.

I will happy enough to put this in bug tracker if required but it seems that only I am having this problem at the moment.

I can confirm that I was getting these errors prior to the release of the recent upgraded packages but they persist.

Cheers
Steve

[raem]

stephen

> 2006-08-17 21:21:26.177066500 DON'T PANIC! Read
> http://www.clamav.net/faq.html

So did you read the FAQ ?


> 2006-08-17 21:27:28.392147500 ERROR: Mirrors are not fully
> synchronized. Please try again later.

It says the mirrors are not fully sync'd and that's why it cannot do the update.


>  "freshclam: Update failed".

The freshclam update site is obviously very busy, you will see these messages from time to time or even for periods of time until you are able to successfully connect.

If this message is continuous (eg longer than a few hours or a day), then there is a problem somewhere, and you should report it to the bug tracker.

[stephen]

Ray,

I have been getting these messages for over a week. As you suggest I will head over to the bug tracker.

Cheers

Steve

[stephen]

I am looking for some help - I have a problem updating freshclam for the past week or more - and it is consuming a lot of data from the internet as it retires the update hourly. I am getting about 1GB of traffic due to the updte attempts. See Bug Report 1861 if you want the background.

The problem seems to be related to an issue with my ISP.

Is there some way i can manually force the freshclam update and nominate the database to use freom the other mirrors http://www.clamav.net/mirrors.html - it seems that using the US mirrors rather than the Australian mirrors is the way to get a successful update.

Any assistance greatly appreciated as I would like to stop the waste of my download allowance.

Cheers

Steve

[cidhosting]

Running 7rc1. I keep getting an email saying "freshclam: Update failed"

I have been getting these messages for about the past week.

Ifollowed the instructions above:
#cd /var
#chown -R clamav:clamav clamav
Now try it:
#/usr/bin/freshclam
And Got this:
ERROR: Cant't Query Current.cvd.clamav.net
ERROR: Cant't Query Current.cvd.clamav.net
Warning:Invalid DCS reply. Falling back to HTTP mode.
Warning:Invalid DCS reply. Falling back to HTTP mode.
ERROR:can't get information about dbus.clamav.net temporary DNS ERROR
ERROR:can't get information about dbus.clamav.net temporary DNS ERROR

NEED Help

[CharlieBrady]

Running 7rc1.

Nobody should be running rc1.

[cidhosting]

how Do know if I'm trnning 1 or 1rc?

[cidhosting]

Sorry about that!
How Do know if I'm trnning rc1 or rc2?

[raem]

cidhosting

> How Do know if I'm running rc1 or rc2?

look in server-manager, at the bottom

[cidhosting]

it just says:
SME Server 7.0
Copyright 1999-2006 Mitel Corporation
All rights reserved.
Copyright 2006 SME Server, Inc