Topic: This information bay has not yet been customized.

[solutions123]

Hi Group
Trying to login remotely to an ibay but I get the massage
"This information bay has not yet been customized."
How do I customise it so I can get web access to the contents?

Cheers

[duncan]

Delete the index.html file.

[CharlieBrady]

Delete the index.html file.

Or edit it (i.e. customize it).

[solutions123]

What is the next step?
I can't get access to the ibay and I have moved files in there that I wish to be able to see. I go there via the web browser, type in the address, put in the password, but get that it has not been configured.
How do I configure it and how do I gain access to the files?
The files are there as I can see them via my VPN.

Thanks for your help

[raem]

solutions123

Did you read the manual (ibays chapter) ?
It tells you about the subfolder structure of ibays ie cgi-bin, files, html
You need to put your files in the correct location for your usage & configuration selection ie if you want them web accessible they must be in html.

The original index.html file is being read by your browser. Remove that or edit it as previously advised or simply replace it with the file you want to be used ie index.htm or index.html or index.php etc.

[wifinetguy]

Hi, everyone. I had a similar problem but deleted the index.html file as suggested above. However, my application has an index.php that is the opening screen but how do I get the ibay to serve up that file? I have to put in  http://myserver.com/egroupware/index.php to get it to serve up the egroupware login screen. I've looked everywhere I can think of to find the answer but nothing's worked so far.

Thanks...
Alvin

[jhale1966]

Is the ibay set to run php applications? There's a setting you need to change so that it does.

[wifinetguy]

If you're talking about the setting to enable "Execution of dynamic content (CGI, PHP, SSI)", yes that is enabled.

[raem]

wifinetguy

It should happen automatically.

What happens if you just use the URL
http://myserver.com/egroupware

If the only index file is index.php, then that should open

Check if there are any other index.?? (eg index.htm) files in that ibay.
There is a order in which files get opened first if there is more than one index file.

[wifinetguy]

Hi, RayMitchell.

Yes, that's what I thought, too. I've deleted the index.html file from the /home/e-smith/files/ibays/egroupware/html directory and just now double-checked that the only "index.*" file is the index.php in that directory. If  a user issues the address with the /index.php on the end it works fine. But without it, I get the "...not customized" error.

I just re-checked it and the same thing happens. I must enter index.php at the end.

[raem]

wifinetguy

> But without it, I get the "...not customized" error.

Clear the cache in your browser, it sounds like you are being given the earlier version of the page still in cache.

IE Ctrl F5
Firefox Ctrl R

[CharlieBrady]

But without it, I get the "...not customized" error.

If you have deleted the file, then that can only be because the file is still in a browser or squid cache. Flush and bypass the cache by using the correct key sequence for your browser (shift-reload for Mozilla, and I think Alt-F5 for IE).

[wifinetguy]

That did it! Thank you all for the help.