Topic: Software Installer - Failure

[ihelix]

I have a fresh install of 7RC2, after installation: I go into server-manager and choose software installer, it shows updates available.  I click on install available updates and it shows 17 available updates, I click on install selected updates.  The browser waits about 30-60 seconds and finally comes back to red lettering: Operation status report - An error occurred while updating the system.

I have reinstalled several times on different hardware with the same results.

I have looked through the forums and the bug reports but cannot find anything.

Thanks

[ihelix]

I am now able to update, I change the sources in the etc\yum.conf file from mirror.contribs.org to the directories located at http://distro.ibiblio.org/pub/linux/distributions/

It worked right away after I made this change, I am not sure where the problem existed...with my ISP, DNS or the contribs mirrors?

The issue I am now chasing...the yum.conf changed back to it's default settings, which it states would happen at the top of the file.

[raem]

ihelix

The "correct" place in sme server to make changes like that is in
/home/e-smith/db/yum_repositories
either using the db config command or editing the db file directly (very carefully of course).
Search here for many examples of the commands to use ie search on yum

I would suggest that there is a possible problem with the mirrors not working (??) and I'm sure the developers would appreciate you reporting your problem & workaround to the bugzilla bug tracker.

[gbentley]

HI I am logging in remotely via https.

I choose Software Installer which reports ;

Updates Available
There are updates available for your system. These updates should be installed as soon as possible.

I then click the install updates button and am presented with a blank screen ? (Well, a mainly blank panel where no updates are listed)

Has anyone else seen this and if so what did you do to resolve it ?

[Mangetout]

I have a fresh install of 7RC2, after installation: I go into server-manager and choose software installer, it shows updates available.  I click on install available updates and it shows 17 available updates, I click on install selected updates.  The browser waits about 30-60 seconds and finally comes back to red lettering: Operation status report - An error occurred while updating the system.

I have reinstalled several times on different hardware with the same results.

I have looked through the forums and the bug reports but cannot find anything.

Thanks

I had exactly this problem (consistently), but only this last week or so; a couple of test installs I did a couple of weeks back (same version, on the same hardware etc) were fine.  I think it must be something about those particular updates.

I tried updating them one at a time and there was no problem - neither was there a problem installing them in blocks of similar updates (for example, all the Clam AV updates in one go) - I only have the problem when I try to install all available updates

[chris burnat]

I have seen something like this a few times, and reported it in the bugtracker. Unfortunately, I do not recall the outcome.  Chances are you are onto something, please fill a report in the Bugtracker, the Devs need to know about these sort of issues.  It will assist in improving the server.  If it is not a bug, there is no harm done.

[jesperhaun]

I have a similar problem - maybee some dependencies:

Setting up Update Process
Setting up repositories
Reading repository metadata in from local files
Resolving Dependencies
--> Populating transaction set with selected packages. Please wait.
---> Package smeserver-clamav.noarch 0:1.2.0-02 set to be updated
---> Package smeserver-locale-de.noarch 0:1.2.0-15 set to be updated
---> Package smeserver-support.noarch 0:1.6.0-19 set to be updated
---> Package mysql.i386 0:4.1.20-1.RHEL4.1 set to be updated
---> Package e-smith-email.noarch 0:4.16.0-07 set to be updated
---> Package smeserver-spamassassin.noarch 0:1.4.0-07 set to be updated
---> Package razor-agents.i386 0:2.82-14.el4.at set to be updated
---> Package smeserver-release.noarch 25:7.0-01 set to be updated
---> Package e-smith-qmail.noarch 0:1.10.0-07 set to be updated
---> Package smeserver-locale-fr.noarch 0:1.2.0-15 set to be updated
---> Package spamassassin.i386 0:3.1.3-1_31.el4.at set to be updated
---> Package mysql-server.i386 0:4.1.20-1.RHEL4.1 set to be updated
---> Package perl-Time-TAI64.noarch 0:2.11-1 set to be updated
---> Package e-smith-samba.noarch 0:1.14.0-07 set to be updated
---> Package e-smith-packetfilter.noarch 0:1.16.0-03 set to be updated
---> Package e-smith-ipmasq.noarch 0:1.10.0-03 set to be updated
---> Package e-smith-hosts.noarch 0:1.14.0-03 set to be updated
---> Package smeserver-qpsmtpd.noarch 0:1.2.0-10 set to be updated
---> Package e-smith-mysql.noarch 0:1.12.0-06 set to be updated
---> Package e-smith-base.noarch 0:4.16.0-26 set to be updated
---> Package e-smith-ingo.noarch 0:1.0.0-02 set to be updated
---> Package DCC.i386 0:1.3.31-14.el4.at set to be updated
---> Package smeserver-locale-es.noarch 0:1.2.0-15 set to be updated
---> Package rsync.i386 0:2.6.8-1.el4.rf set to be updated
---> Package initscripts.i386 0:7.93.24.EL-1.1.centos4.sme02 set to be updated
---> Package smeserver-locale-it.noarch 0:1.2.0-15 set to be updated
---> Package perl-Authen-SASL.noarch 0:2.10-1.el4.rf set to be updated
--> Running transaction check
--> Processing Dependency: perl(IP::Country) for package: smeserver-spamassassin
--> Processing Dependency: perl(Mail::SPF::Query) for package: spamassassin
--> Processing Dependency: perl(Crypt::OpenSSL::Bignum) for package: smeserver-spamassassin
--> Processing Dependency: atrpms-perl-module-helper for package: spamassassin
--> Processing Dependency: perl(Archive::Tar) for package: spamassassin
--> Processing Dependency: perl(IO::Socket::SSL) for package: spamassassin
--> Processing Dependency: perl(Mail::DomainKeys) for package: spamassassin
--> Processing Dependency: perl(GSSAPI) for package: perl-Authen-SASL
--> Processing Dependency: perl(IO::Socket::INET6) for package: smeserver-spamassassin
--> Processing Dependency: atrpms-perl-module-helper for package: razor-agents
--> Processing Dependency: mysql = 3.23.58 for package: mysql-devel
--> Processing Dependency: perl(IO::Zlib) for package: spamassassin
--> Processing Dependency: perl(Net::Ident) for package: smeserver-spamassassin
--> Restarting Dependency Resolution with new changes.
--> Populating transaction set with selected packages. Please wait.
---> Package perl-Archive-Tar.noarch 0:1.26-1.2.el4.rf set to be updated
---> Package perl-Crypt-OpenSSL-Bignum.i386 0:0.03-2.el4.at set to be updated
---> Package perl-IO-Socket-SSL.noarch 0:0.97-4.el4.at set to be updated
---> Package perl-IP-Country.noarch 0:2.21-1.el4.rf set to be updated
---> Package perl-Mail-DomainKeys.noarch 0:0.21-1.el4.at set to be updated
---> Package perl-IO-Socket-INET6.noarch 0:2.51-1.2.el4.rf set to be updated
---> Package perl-Net-Ident.noarch 0:1.20-1.2.el4.rf set to be updated
---> Package perl-IO-Zlib.noarch 0:1.04-1.2.el4.rf set to be updated
---> Package perl-Mail-SPF-Query.noarch 0:1.999.1-1.2.el4.rf set to be updated
---> Package atrpms.noarch 0:67-1.at set to be updated
---> Package perl-GSSAPI.i386 0:0.21-1.el4.rf set to be updated
--> Running transaction check
--> Processing Dependency: perl(Geography::Countries) for package: perl-IP-Country
--> Processing Dependency: perl(Net::CIDR::Lite) for package: peError: Missing Dependency: mysql = 3.23.58 is needed by package mysql-devel
rl-Mail-SPF-Query
--> Processing Dependency: perl(Sys::Hostname::Long) for package: perl-Mail-SPF-Query
--> Processing Dependency: perl(Crypt::OpenSSL::RSA) for package: perl-Mail-DomainKeys
--> Processing Dependency: perl(Net::SSLeay) >= 1.21 for package: perl-IO-Socket-SSL
--> Processing Dependency: perl(Net::SSLeay) >= 1.08 for package: perl-IO-Socket-SSL
--> Processing Dependency: mysql = 3.23.58 for package: mysql-devel
--> Processing Dependency: perl(Socket6) for package: perl-IO-Socket-INET6
--> Restarting Dependency Resolution with new changes.
--> Populating transaction set with selected packages. Please wait.
---> Package perl-Socket6.i386 0:0.19-1.2.el4.rf set to be updated
---> Package perl-Geography-Countries.noarch 0:1.4-2.2.el4.rf set to be updated
---> Package perl-Crypt-OpenSSL-RSA.i386 0:0.21-1.2.el4.rf set to be updated
---> Package perl-Sys-Hostname-Long.noarch 0:1.4-1.2.el4.rf set to be updated
---> Package perl-Net-CIDR-Lite.noarch 0:0.20-1.2.el4.rf set to be updated
---> Package perl-Net_SSLeay.pm.i386 0:1.25-3.el4.at set to be updated
--> Running transaction check
--> Processing Dependency: mysql = 3.23.58 for package: mysql-devel
--> Finished Dependency Resolution
yum update DCC.i386 e-smith-base.noarch e-smith-email.noarch e-smith-hosts.noarch e-smith-ingo.noarch e-smith-ipmasq.noarch e-smith-mysql.noarch e-smith-packetfilter.noarch e-smith-qmail.noarch e-smith-samba.noarch initscripts.i386 mysql-server.i386 mysql.i386 perl-Authen-SASL.noarch perl-Time-TAI64.noarch razor-agents.i386 rsync.i386 smeserver-clamav.noarch smeserver-locale-de.noarch smeserver-locale-es.noarch smeserver-locale-fr.noarch smeserver-locale-it.noarch smeserver-qpsmtpd.noarch smeserver-release.noarch smeserver-spamassassin.noarch smeserver-support.noarch spamassassin.i386 failed: 256