Koozali.org: home of the SME Server

Port Forwarding issue ???

robw

Port Forwarding issue ???
« on: August 14, 2006, 10:40:09 AM »
Hi All,

I have replaced my old SME 5 server (which worked without a hiccup in the following config) with a new and improved SME7RC3 one and most things are now working fine. I run it in Server/Gateway mode but behind a Draytek 2800 Router/Firewall. The Draytek has several ports forwarded to the "external" in the server to provide Webmail etc from the Internet. Sometimes this works OK (albeit a bit slower than the SME 5 under the same config) but other times it will timeout before even asking the Certificate questions.

Accessing anything from the LAN on port 443 is just fine and I am also able to access Webmail and Server Manager via a VPN (Draytek is the endpoint) with no problems.

Also (and I am not able to prove this fully) we believe that not all email is getting through. Any time I send tests from several outside accounts, they get in almost immediately. However, others have reported emails not being delivered and being delivered slowly resulting in complaints from outside contacts. Our email is routed via a company who stores it if our server is down for any reason and they have reported many instances of their server not being able to reach port 25.

About now, if I were reading this, I would be saying "that has to be a router issue" but I have engaged Draytek who have examined the router and advised that port 443 is being forwarded OK but is not being responded to. They asked me to check is my default gateway on the server was correct which it is (thankfully, so not too much of a red face!). Also, remember that the old server worked fine under this config.

I have also replaced the external NIC (another Realtek 10/100/1000) in the hope that this was the problem but no change.

Does anyone have any ideas about this one and have there been any communication issues reported between Draytek routers and SME servers?

Offline JonB

  • *
  • 351
  • +0/-0
Port Forwarding issue ???
« Reply #1 on: August 15, 2006, 01:07:08 AM »
Chances are it is your NIC. It is recommended not to use Realtek Gigabit (rtl8169) NIC's as the Redhat drivers are old.

See the FAQ's under Hardware

http://no.longer.valid/phpwiki/index.php/SME7FAQs

Jon
...

robw

Port Forwarding issue ???
« Reply #2 on: August 15, 2006, 04:44:02 AM »
Many thanks JonB. BTW, does anyone know the process for replacing the NICs? Do you just unplug the old and plugin the new and it works?

Offline Tib

  • *
  • 571
  • +0/-0
    • http://www.tibors.net
Port Forwarding issue ???
« Reply #3 on: August 15, 2006, 05:11:35 AM »
Robw

By memory ... once you have installed the new nic ... start the machine and go through the server setup again and all should be fine.

Another thing ... I noticed you are using V7Rc3 ... why would you not upgrade to the V7.0 Final?

Regards,

Tib

robw

Port Forwarding issue ???
« Reply #4 on: August 15, 2006, 05:17:24 AM »
Thanks TIB. I'll try it...

Should the server update automatically to 7.0 Final if I ask it to or do I have to download and run? RC2 -> RC3 just happened when I first connected to the Internet.

Offline Tib

  • *
  • 571
  • +0/-0
    • http://www.tibors.net
Port Forwarding issue ???
« Reply #5 on: August 15, 2006, 12:28:09 PM »
robw

I just updated using yum update through putty.

You may want to read the relevent posts on the final release just incase you need to do any other comands ... I didn't have to all installed ok.

Regards,

Tib

robw

Port Forwarding issue ???
« Reply #6 on: August 17, 2006, 12:51:35 AM »
I swapped over the NICs with the Realtek 10/100 ones I used with the previous server and they appear to have installed fine. When I tried to connect to the 'net, it failed. After a bit of fault finding, I discovered that the patch lead was US so swapped and connection now fine. Was also able to install updates and the server is now 7.0.

Problem is that the original issue is still occurring ie. I can't connect to the webmail interface from outside the network. Anyone have any ideas?

Offline Tib

  • *
  • 571
  • +0/-0
    • http://www.tibors.net
Port Forwarding issue ???
« Reply #7 on: August 17, 2006, 03:17:39 AM »
robw

Have you enabled Webmail access ... Under Configuration then E-mail tab.

This is where you enable web access as well as turn on/off virus scanning etc.

Regards,

Tib

robw

Port Forwarding issue ???
« Reply #8 on: August 17, 2006, 03:39:47 AM »
TIB, thanks for the reply. Good thought but I have enabled webmail and I am able to get to it from the local network by entering https://{IP of the "external" NIC}/webmail.