Topic: Can't access e-mail from Thunderbird

[tore]

Installed SME 7.

Setup e-mail and it's working fine connecting to webmail locally - both sending and receiving.

I have setup Thunderbird with pop and smtp servers being mail.mydomain.com - but can not send or recieve mail through there.

Any ideas??

Tore

[byte]

Can you get mail if you use the IP instead of the name?

[tore]

Thank you byte.

Now it works using the ip.

But why does not mail.mydomain.com work - not that it really matters - but, I would like to know!

Thanks again

Tore

[byte]

Do you know if you have it setup correctly on the server?

[tore]

My settings as follows:
---------------------------

Networking Parameters
Server Mode   serveronly
Local IP address / subnet mask   192.168.1.105/255.255.255.0
Gateway   192.168.1.1
Additional local networks   192.168.1.0/255.255.255.0
DHCP server   disabled
Server names
DNS server   192.168.1.105
Web server   www.coxkvalheim.com
Proxy server   proxy.coxkvalheim.com:3128
FTP server   ftp.coxkvalheim.com
SMTP, POP, and IMAP mail servers   mail.coxkvalheim.com
Domain information
Primary domain   coxkvalheim.com
Virtual domains   coxkvalheim.com
Primary web site   http://www.coxkvalheim.com
Server manager   https://sme-server/server-manager/
User password panel   https://sme-server/user-password/
Email Addresses   useraccount@coxkvalheim.com
firstname.lastname@coxkvalheim.com
firstname_lastname@coxkvalheim.com
-------------------------------------------------------------------------------
POP3 server access    Allow private
IMAP server access    Allow private
Webmail access    Allow HTTPS (secure)

Change e-mail access settings

Virus scanning    Enabled
Spam filtering    Disabled
Executable content blocking    Disabled

Change e-mail filtering settings

E-mail retrieval mode    Standard (SMTP)
SMTP authentication    Disabled

Change e-mail reception settings

[Tib]

tore

Have you got the dns pointing to your servers IP address.

When I try to access the web page using http://www.coxkvalheim.com or just www.coxkvalheim.com it doesn't work.

Thats why using the domain name doesn't work for accessing your e-mail.

Maybe also you dont have your ports forwarded properly.

When I do a ping on your domain I get time outs and when I enter your ip in as your web address I get "Clarkconnect Broadband Gateway/Server Error 404"

Check all your setups then try again ... when setup properly you should be able to access using your domain name.


Regards,

Tib

[Librarian]

I have managed to get mine working with POP3S (Secure POP3) and it works like a charm.

You'll need to allow external POP3S access in the server-manager, and change your current account to use a secure POP3 account - and it will work.

Regards

Libs