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webmail and server-manager issues since update.

WACOMalt

webmail and server-manager issues since update.
« on: September 25, 2006, 02:24:52 AM »
I recently updated from sme 7pre2 (I think) to 7final. and whenever I try to acces either my server-manager, or my webmail via www.wacomalt.com/webmail or /server-manager, I get the error

"You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the followign information:

Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number."

any Idea why this is happening? it only happens on things that try to use secure connections.

also, the error olnly shows up when using firefox. in IE, it just doesnt even try to load the page. "page could not be displayed"

Offline william_syd

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webmail and server-manager issues since update.
« Reply #1 on: September 25, 2006, 03:12:37 AM »
You probably have a cert 'accepted' in firefox from before.

Tools >> Options  >> Advanced.


View Certificates >> Web Sites


Just delete the old one and restart Firefox.

HTH
Regards,
William

IF I give advise.. It's only if it was me....

WACOMalt

webmail and server-manager issues since update.
« Reply #2 on: September 28, 2006, 04:07:49 AM »
I just did what you said, and I still get the error.
thanks for the suggestion though.

any other ideas?

Offline william_syd

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« Reply #3 on: September 28, 2006, 04:29:09 AM »
Quote from: "WACOMalt"

any other ideas?


Nope...

I'm sure thats all I did when I had that same problem. After deleting just had to close every firefox window. Similar thing with IE.

Maybe create a custom certificate..
http://no.longer.valid/phpwiki/index.php/Creating%20a%20Custom%20signed%20SSL%20Certificate
Regards,
William

IF I give advise.. It's only if it was me....

WACOMalt

webmail and server-manager issues since update.
« Reply #4 on: September 28, 2006, 06:12:12 AM »
Thanks for that suggestion, I went through with it, but still no luck  :(

I wonder what it means that the certificate has the same "serial number"...

wait!

I just deleted the certificate for my router's setup page, and that ..somewhat fixed it. now I get a 404 error on both the server manager and webmail...

so now... what do I test here? I'm gonna reset the server, that helps sometimes.

EDIT: the reset did not help in this case.

Offline william_syd

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« Reply #5 on: September 28, 2006, 06:37:06 AM »
So you did the howto and now you get 404's
Regards,
William

IF I give advise.. It's only if it was me....

Mortale

webmail and server-manager issues since update.
« Reply #6 on: September 28, 2006, 07:05:08 AM »
I have the same issue as th OP. I get 404 errors while trying to access the server-manager or webmail or even my website.

Internet works andlocal pop3 works fine also. httpd is running.

I made another post besides this one ... sorry didn't see it before I posted.

Offline william_syd

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« Reply #7 on: September 28, 2006, 07:07:30 AM »
https://ip/server-manager

Use the ip address of your server.

EDIT:

Or login as Admin and go to server-manager via the server console.

How did you determine httpd is running ?
Regards,
William

IF I give advise.. It's only if it was me....

Offline william_syd

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webmail and server-manager issues since update.
« Reply #8 on: September 28, 2006, 07:19:24 AM »
Quote from: "WACOMalt"


I wonder what it means that the certificate has the same "serial number"...



Every cert has a serial number which should be unique from the same issuer for the same site.



SMEServer's serial number is "random" based on the time the cert was created.
Regards,
William

IF I give advise.. It's only if it was me....

WACOMalt

webmail and server-manager issues since update.
« Reply #9 on: September 28, 2006, 07:21:40 AM »
ok, I understand that now.. now I just need to figure out the 404 error I'm getting. are there error logs or anything like that for server-manager access or webmail access?

I think I saw something about the logs, but I'm having trouble finding where they are now.

Offline william_syd

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« Reply #10 on: September 28, 2006, 07:27:16 AM »
Quote from: "WACOMalt"
ok, I understand that now.. now I just need to figure out the 404 error I'm getting. are there error logs or anything like that for server-manager access or webmail access?

I think I saw something about the logs, but I'm having trouble finding where they are now.


Code: [Select]
/var/log/httpd
Code: [Select]
/var/log/httpd-admin
Regards,
William

IF I give advise.. It's only if it was me....

Mortale

webmail and server-manager issues since update.
« Reply #11 on: September 28, 2006, 07:27:31 AM »
Quote
How did you determine httpd is running ?


I did a restart via

/etc/rc7.d/S86httpd=admin restart

and

/etc/rc7.d/S86httpd-e-smith restart

and both come up as "OK"

I can log into the server-manger via the console on the sme server, but cannot acces it via a computer on the local network. (even if I use the ip address of the server.)

Offline william_syd

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« Reply #12 on: September 28, 2006, 07:51:20 AM »
Quote from: "Mortale"
Quote
How did you determine httpd is running ?


I did a restart via

/etc/rc7.d/S86httpd=admin restart

and

/etc/rc7.d/S86httpd-e-smith restart

and both come up as "OK"

I can log into the server-manger via the console on the sme server, but cannot acces it via a computer on the local network. (even if I use the ip address of the server.)


I don't know.

If you are on the local network server-manager and webmail (when activated) should just work.
Regards,
William

IF I give advise.. It's only if it was me....

Mortale

webmail and server-manager issues since update.
« Reply #13 on: September 28, 2006, 07:55:23 AM »
Quote
I don't know.

If you are on the local network server-manager and webmail (when activated) should just work.


I know, but they don't.

is there a way I can backup some files without server-manager and do a fresh install?

This system serves about 100 people and they are getting upset at the delay.

Offline william_syd

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webmail and server-manager issues since update.
« Reply #14 on: September 28, 2006, 08:00:43 AM »
Quote from: "Mortale"
Quote
I don't know.

If you are on the local network server-manager and webmail (when activated) should just work.


I know, but they don't.

is there a way I can backup some files without server-manager and do a fresh install?

This system serves about 100 people and they are getting upset at the delay.


Sorry, can't help with that. You might want to start a new thread on that topic.

Do your iptables log files show anything? Is it just a stock SME7 in server/gateway mode?
Regards,
William

IF I give advise.. It's only if it was me....