Topic: Selintra Voicemail Minimum record time?

[pmacdona]

We have sail running happily, but have noticed if you leave a short v/mail message it isn't actually recorded??, is there a timer somewhere that dictates the minimum length of a voicemail message before it is deemed valid?

[SARK devs]

Yes there is.  By default, SAIL sets asterisk to listen for 6 seconds of silence to detect the end of a voicemail.  This is to guard against possible "runaway" recordings if, for some reason, a hangup isn't detected. Also; mails of less than 8 seconds are discarded.  You can change these settings to suit your own requirements in the voicemail tab in the headers section.

Kind Regards

Selintra