Topic: SAIL/CLI and time stamp

[del]

Hi All,

I have just attached a handset with caller id to my SAIL/Asterisk box via a SPA2000 and when a call is received the time stamp is GMT My server's time is EST and my Country ID is set to US in globals Any ideas where it could be picking up the time from? Thanks.

Regards,
Del

[SARK devs]

Hi Del

Handset time is not picked up from SAIL, they all synch to their own time servers/clocks because SAIL doesn't know where they are (geographically speaking).  The GMT time will likely be coming either from the SPA2K or the handset itself.

Best

Selintra

[del]

Hi Selintra,

Thanks, I was just going to edit this post because I had an idea that the SPA2000 may have it's own settings and indeed it does It was set to GMT in the regional tab  Thanks for your input. Everything is fine now.  While I think about it I am running version 339 of the sail rpm, should I upgrade? Is there any benefits? Thanks.

Regards
Del

[del]

Hi All,

I spoke too soon  I can change the time zone to GMT -5 and save the changes, but it then reverts back to GMT  I log back into the SPA2000 and change it again and it shows it has beeing saved, refresh the page or log in again and again it's back to GMT  Any ideas? It couldn't have anything to do with the auto provisioning could it? A look on Linksys' or Sipura's site brings up nothing. Just to correct one thing in my original post it is actually a Sipura not Linksys SPA2000 although I know they are meant to be the same.

Regards,
Del

[SARK devs]

Hi Del,
 
I just had a look at the spa provisioning and your assumption is correct; we do indeed set the timezone to GMT in the provisioning.  Just change it to what you need or remove the time provisioning tuple.  You'll find it in the right-hand provisioning window in extensions.

Kind Regards and apologies for the earlier misleading post.

Selintra

[del]

Hi Selintra,

I have followed your instructions but it still goes back to GMT I changed this:

["spa$MAC.cfg"
<flat-profile>
<Proxy_1_> 10.0.0.1
</Proxy_1_>
<Outbound_Proxy_1_> 10.0.0.1
</Outbound_Proxy_1_>
<User_ID_1_> 10.0.0.1
</User_ID_1_>
<Password_1_> 10.0.0.1
</Password_1_>
<Display_Name_1_> Kitchen
</Display_Name_1_>
<Dial_Plan_1_> (*x.|*xx*x.|x.)
</Dial_Plan_1_>
<Time_Zone> GMT
</Time_Zone>
</flat-profile>
]

To this:

["spa$MAC.cfg"
<flat-profile>
<Proxy_1_> 10.0.0.1
</Proxy_1_>
<Outbound_Proxy_1_> 10.0.0.1
</Outbound_Proxy_1_>
<User_ID_1_> 10.0.0.1
</User_ID_1_>
<Password_1_> 10.0.0.1
</Password_1_>
<Display_Name_1_> Kitchen
</Display_Name_1_>
<Dial_Plan_1_> (*x.|*xx*x.|x.)
</Dial_Plan_1_>
<Time_Zone> GMT -05:00
</Time_Zone>
</flat-profile>
]

and finally to this:

["spa$MAC.cfg"
<flat-profile>
<Proxy_1_> 10.0.0.1
</Proxy_1_>
<Outbound_Proxy_1_> 10.0.0.1
</Outbound_Proxy_1_>
<User_ID_1_> 10.0.0.1
</User_ID_1_>
<Password_1_> 10.0.0.1
</Password_1_>
<Display_Name_1_> Kitchen
</Display_Name_1_>
<Dial_Plan_1_> (*x.|*xx*x.|x.)
</Dial_Plan_1_>
</Time_Zone>
</flat-profile>
]

I have now turned changed Yes to No in the provisioning tab, reset the timezone on the regional tab, saved it and it is now showing the correct time, I suppose this will be OK until I turn off the SPA2000

Regards,
Del

[sonoracomm]

Maybe the space is a problem?

"GMT -05:00"
vs.
"GMT-05:00"

I just looked it up in the manual, I didn't try it...

G

[del]

Hi Sonoracomm,

I have tried that also, but it still goes back to GMT  I have just changed it in the SPA2 and then turned off provisioning. No real hardship

Regards,
Del