Topic: Sail sound pack

[jsantos]

Hi everyone.

I did a installation of selintra (last package) and need to someone help me on two questions.

1- I create de trunkline account and on the status I receive the confirmation that is connected, then I create the route (I believe that is needed for the out communications) and 2 extensions. I can made a connection between the two extensions but every time that I try to made a out connection (public) I receive the information "the extension you are dialing is not available", what made wrong?...

2- There is possible to create the sound package for Portuguese language and how to do that.

Thanks in advanced

Jorge

[SARK devs]

Hi Jorge,

The route docs are here...

http://www.selintra.com/docs/cgi-bin/view/Main/DocChapter111

Without seeing what you have in the route it's difficult to comment on what your problem might be.  The route map is pure asterisk so you enter your patterns and numbers just like you would in asterisk itself.  If you want to see what is going wrong you need to watch your call at the asterisk console.  Log into your SME Server CLI and then fire up the asterisk console with

asterisk -rvvvv

This will show you what asterisk is doing with your call.  Use 'exit' to leave the asterisk console when you've finished.  Use 'help' to see what commands are available to you.

Re Portuguese language support - look here....

http://www.voip-info.org/wiki/view/Asterisk+sound+files+international

There is mention of a Portuguese translation pack near the bottom of the page.


Kind Regards

Selintra

[jsantos]

Thanks Selintra for the answer.

I know the problem is on the route, more exactly on dial plan, I can't understand what I need to insert on the field, on my last try I input "_XXXXXXXXX". The number of digits in Portugal are 9, the field mask is correct???

When I run the asterisk console and made a phone call will receive the next:


 -- Remote UNIX connection
    -- Executing AGI("SIP/5020-09445b70", "selintra|OutCluster|212091230") in new stack
    -- Launched AGI Script /var/lib/asterisk/agi-bin/selintra
    -- AGI Script selintra completed, returning 0
    -- Sent into invalid extension '212091230' in context 'default' on SIP/5020-09445b70
    -- Executing BackGround("SIP/5020-09445b70", "invalid") in new stack
    -- Playing 'invalid' (language 'en')
    -- Executing Hangup("SIP/5020-09445b70", "") in new stack
  == Spawn extension (default, i, 2) exited non-zero on 'SIP/5020-09445b70'
    -- Executing Hangup("SIP/5020-09445b70", "") in new stack
  == Spawn extension (default, h, 1) exited non-zero on 'SIP/5020-09445b70'

I hope this is usefull for you.

Best regards.

Jorge


P.S. - Thanks for the link, the portuguese sounds it's work now.

[SARK devs]

Hi

I just need to see what's in the default stanza in extensions.conf.  You can display it using the "general edit" option and then choose extensions.conf.  [default]  should be near the top.

Kind Regards

Selintra

[jsantos]

Hi Selintra

As you ask next is the copy of the defaults section of extensions.conf.


[default]

   include => parkedcalls
   include => internal-presets
   include => extensions
   include => conferences
   include => utilities
   exten => _XXXXXXXXX,1,agi(selintra,OutRoute,Startel PT)

   exten => t,1,Hangup

   exten => h,1,Hangup

   exten => i,1,Background(invalid)
   exten => i,2,Hangup


As you can see I believe my be the problem was on mask, where at Portugal we only dial the 9 digits number to make a call, exemp: 212091230 in all the country for international contacts we dial this: - 00 (for international line) 1 (to USA) XX for the country code next the phone number.
I hope now it's clear for you.

Many thanks and best regards

Jorge

[jsantos]

Hi selintra


I don't know the reason but for some the asterisk is working. I delete the Trunkline the extension and the route, create the extention again the trunkline and the route and.... surprise all works. Thanks for the support.




Case closed.


Jorge

[SARK devs]

Hi Jorge

Glad you got it to work.

The problem was(I think) that your routename had a space in it and that was causing the AGI to miss the extension.

Anyway, I'm glad you are on your way.

Have fun with our little product.

Best

Selintra