Topic: SAIL - Company Directory

[mark_s_tt]

Hi Everyone,

Can anyone confirm SAIL does not have a "to search the company directory by name" feature for incoming callers.

Or am I missing something. I've searched the manuals but there's no mention of a Company Directory anywhere.

Thanks a lot.

[SARK devs]

HI there

We don't have a company directory (although we're thinking about it).  Because we work almost exclusively with Snom and Aastra units, we do all that through the phones themselves with central directory provisioning.  What we may do is to implement the central directory provisioning list into the Asterisk database and search that on inbound.  The "tag" mechanics already exist to plug the name into the SIP Header.

Not hard to do.

If you want to find info on the provisioned directory it is here...

http://www.selintra.com/docs/cgi-bin/view/Main/DocChapterHdrs#Universal_Directories

Kind Regards

S

[mark_s_tt]

Thanks S, in that case then, is it possible to have a caller enter an extension number?

My thought would be to have a "if you know your parties extension please dial 1" for example, then the ivr take you to message 2 which says "please dial your parties extension"

Thanks.

[SARK devs]

Yes,

That is what the default IVR does.

Simply edit the trunk you want to run the IVR and choose "default" from the IVR subsection in the "open inbound route" dropdown.

Done

Kind Regards

Selintra

[mark_s_tt]

Great, thanks for the help.