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large e-mail attachment problem

Paulsnet

large e-mail attachment problem
« on: June 16, 2007, 01:22:53 AM »
Ok, before you say, yes , this has been asked before, but none of the answers have helped. i am trying to send an e-mail, with a 3mb photo attachment. the e-mail is going internally.. i.e.    paul@sme-server to jack@sme-server. the size limit has been increased to 15mb. so no problem there. the timeout on Microsoft outlook has been set at 10 mins, so no problem there. basically what happens, the message gets stuck, and wont send. it says preparing to send/receive, and gets stuck there. i am at a loss as to what to do.

thanks for any help received.
paul.

Offline mmccarn

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large e-mail attachment problem
« Reply #1 on: June 16, 2007, 02:08:22 AM »
You could try monitoring /var/log/qpsmtpd/current while you send the message to see if you get anything useful...

Also, there are three or four places to set the email size limit -- I don't know if the SME has a single place to set all the limits at one time.

I think you have separate size limits for smtp connections, clamd scanning, and possibly for spamassassin (qpsmtpd, clamd, spamassassin, qmail).

I've seen posts here before about attachment size limits in webmail caused by a PHP file upload size limitation (doesn't apply since you're using outlook).

I've had lots of users running Norton or Syamantec antivirus who have had their antivirus blow up in such a way that things stop working.  Usually fixable by opening Norton, disabling email scanning, closing norton, then go back in and re-enable...

Paulsnet

large e-mail attachment problem
« Reply #2 on: June 16, 2007, 02:26:57 PM »
I used the following command to alter the attacmnt size.
config setprop qmail MaxMessageSize

haha, typical, as i type this i look at the screen above me and the file has appeared to have sent. the only changes made today was that i restarted my computer for the first time in a few months, and i disabled kaspersky antivirus. well, thanks for taking the time to look.
paul.