Topic: Funny Problem with Sail2Sail Sibling

[del]

I have installed the following rpms:
selintra-sail-2.1.14-507.noarch.rpm
smeserver-asterisk-1.2.20-8.i686.rpm
smeserver-asterisk-zappri-MPP-1.2.13-1.i686.rpm
on my server and my mates server in the UK and I am having a problem with a Sail2Sail sibling. I have created the sibling trunk but in server-manager it doesn't show as connected on either server
I can call the extensions of the UK server OK, but my mate can't call my server He gets a message saying "Please hang up and try again" from his server, we assume that it's from his server because it's that posh English guy I have followed the docs to add the sibling on both servers, my exts are 50xx and his are 51xx and I have added this route on his server _50xx and this route on mine _51xx I am basically struggling now and would welcome any ideas and suggestions.

Regards,
Del

[SARK devs]

Hi Del,

this route on his server _50xx and this route  _51xx

Surely you mean _50XX and _51XX - yes?

Did you check the ip addresses in your friend's sibling. Did you check both firewalls to see that they are allowing 4569 to pass to asterisk.   Finally, if all these things look OK then you will need to run a trace.  I can't teach you ethereal here but to download it to your asterisk server do...

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yum install wireshark --enablerepo=base
Now you can watch packets arriving from/departing to your buddy's server  by doing something like...

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tethereal -i eth1 -f "host 85.90.225.100"Obviously, you need to replace the ip address abpve with the IP address of your buddy's box.
You can run ethereal on both sides in order to see what packets are flowing and where they are going.

S

[del]

Hi Selintra,

Surely you mean _50XX and _51XX - yes?

Yes I do

Did you check the ip addresses in your friend's sibling.

Sorry, but can you please explain this? Do you mean in the host setting for the sibling? If so I have used his url in the sibling, not IP address, but I have also used my url rather than IP address in his sibling.

Did you check both firewalls to see that they are allowing 4569 to pass to asterisk.

I will check this although both servers are in server/gateway mode and there are no other firewalls involved. I will also follow your advice on the ethereal test and get back to you. Thanks.

Regards,
Del

[SARK devs]

Del,

You might try using hard IP addresses to see if that cures the problem.  We've never used urls for these links and it may be something as simple as a DNS problem at the UK end.

Best

S