Topic: conf and park breaks astrerisk

[edeganay]

SME 7.2, SAIL 2.1.15-502
1 sip trunkline
6 SIP internal extensions 5000-5005
3 softphones, 1 thomson ST2030, one Linksys PAP2 with 2 analog phone (one fixed, one mobile)

When I'm trying to park an incomming call from the fixed analog phone (from outside or internal), I dial #*5, I wait for the park extension used (let's say 1000), and I hang up.
When I'm trying to retrieve the parked call from another phone, I dial 1000 and then nothing.

At this moment, I realize that all extensions are shutdown, and I have to reboot SME to get this back normally.

Idem with conference.

How can I fix and troubleshoot this ?

Thanks !
Edd

[SARK devs]

I'm not sure you can.  I think that this is a 2.1.15/1.4 bug.  I really would recommend you run 2.1.14 with asterisk 1.2 for the moment.  We intend to give 2.1.15/1.4 some serious attention in the autumn/fall, but until then, we would only recommend 2.1.14/1.2 for production.

Kind Regards

S

[edeganay]

ha...is there any possibilité to downgrade without so much pain ?

regards,
Edd

[edeganay]

Hey there,
now I just re-install the whole thing to the 2.1.14.507, parking calls works a bit better.
I receive a call, during the call I dial #*5, it forwards the incomming call to a nice waiting music, it gives me the parking Extension (let's say 1000) and it hangs up.
Which everything seems fine,

but,
The call I parked is hanging up after 30sec, the panel operator is showing this also...

any way of changing this ?

Thank you
Edd

[SARK devs]

This is not correct behaviour.  Something is not quite right.  It should hold the call for up to 5 minutes and then call-back the original extension which parked the call.

I have just tried this on our reference system and it works fine.  However, I've had a field report from a customer in UK who reports the same problem as you.

Let me look into this for you.

Kind Regards

S

[edeganay]

everything is under the last stable version, hope this helps,

skype me if you want, I sent you an email yesterday, to the email adress in yourcontribs.org profile.

To everybody : we'll get back with a feedback don't worry

Edd

[SARK devs]

HI

How are you initiating the park (what keys are you pressing?)

Can we see the console output?

Thanks

S

[edeganay]

for initiating, I just dial over the current call #*5, and wait for the parking extension number to be said.

For the console...how can I see that ?

Edd

[SARK devs]

OK,

This appears to be a problem with Asterisk 1.2.20 (or with our version of it).  I managed to simulate the problem on a 1.2.20 reference system here.  We've just put up a 1.2.24 version and cannot recreate the problem on that release.

Worst case, we'll whistle up a 1.2.24 rpm over the weekend.

thx

S

[edeganay]

nice !

just let me know ! (and how to upgrade )

Thanks a lot,
Edd