Topic: piping .qmail to scripts in ibays permissions problem

[jahlewis]

I've set up osticket in an ibay called support, which from a web point of view, works fine.  I can post how I did it if interested, but I do run signal-event ibay-modify support at the end to make sure the permissions are set up right.

The package does have a pipe.php which should accept emails and parse them into new tickets.

I created a /var/qmail/aliases/.qmail-support, which contains:

Code: [Select]

|/home/e-smith/files/ibays/support/html/api/pipe.php
When I send mail from an external host to support@... I get relaying denied

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This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

    support@arachnerd.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 13): 550 relaying denied support@arachnerd.com
What am I missing?