Topic: Primary Ibay

[RoryS]

Good Day All,

I cannot find any answers to the following problem:

I installed a new server and then restored the backup from the old server.

After the reboot if I go to Informations Bays in the Server-Manager the Primary ibay is missing.

Can someone help to revive the Primary Ibay

Regards
 

[RoryS]

I did notice this message:

May  7 16:36:42 xxxxxxx  httpd: PHP Warning:  mysql_connect(): Access denied for user 'root'@'localhost' (using password: YES) in /home/e-smith/files/ibays/Primary/html/manager/config.php on line 6

[cactus]

Good Day All,

I cannot find any answers to the following problem:

I installed a new server and then restored the backup from the old server.

After the reboot if I go to Informations Bays in the Server-Manager the Primary ibay is missing.

Can someone help to revive the Primary Ibay

Regards
 

What software did you use to make/restore the backup? If this was stock SME Server software you should report it to the bugtracker.

[mercyh]

That error message came up in a post yesterday. This was a somewhat different problem so I don't know if the error indicates the same thing. You might research a bit.

http://forums.contribs.org/index.php?topic=40938.0

See Byte's post toward the bottom

If the backup was not done with SME software you may have file ownership and permissions problems.

[RoryS]

Thanks for the help so far. It is appreciated...

I have followed the directions in resetting the password and root user for mySQL but get the following error when trying to view the web page.
 
Could not connect : Access denied for user 'root'@'localhost' (using password: YES)

I did manage to get to see the Primary ibay in the server-manager, but there are setting available. If I try access the web site from the internet the site does not load and times out.

Thanks

[RoryS]

Just to add about the back up.

This was done using the SME desktop backup and I restored using the web interface--from the panel

[mercyh]

It sounds to me like it is BUG time. You will catch the Devs attention there.