Topic: X100P won't work

[Chriswilliams]

I am having trouble getting my X100P clone to dial an outside line. The sysmptoms are as follows:

The card has been working in another system so I think the card is OK.

I do a PCI san and the card is found and is shown as PCI-1, X100P, Analogue

I have 2 extensions that will talk to each other with no audio problems.

I have a trunk line called Zap1-1 which as a tick next to ACT.

I have a route called main, primary path Zap1-1, route dial plan _6X. which should allow me to dial my local numbers as a test.

I dial my local number 688065 and I get the verbal message "Sorry, your call can't be complete as dialed"

Asterisk CLI gives:

Jun  9 16:56:15 NOTICE[5000]: app_dial.c:1076 dial_exec_full: Unable to create channel of type 'Zap' (cause 0 - Unknown)

I am sure I have just missed something silly. Can you help?

Chris.

[SARK devs]

Hello Chris,

Looks like zaptel hasn't loaded.  Check it with zap show channels at the asterisk console.  If zap hasn't come up it will tell you that it is an invalid command.
Did you do your commits after the probe?

If zap isn't up you'll need to look at the startup logs to see  why.  Usually this tends to be things like kernel/zaptel driver mis-match. 

Best

 S

 

[Chriswilliams]

I have been a bit of a prat!

Checking the details shows:

storm2*CLI> zap show status
Description                              Alarms     IRQ        bpviol     CRC4 
Wildcard X100P Board 1                   RED        0          0          0     

The RED alarm is the clue. When I plugged the phone lead in, this went to GREEN and I can make my call.

I assumed that when testing it would try to make a call even with the line disconnected. The card is much cleverer than that and knows when its not connected!

Thanks for you help.

Chris.

[SARK devs]

Nice one.

All's well that ends well.

Best


S