Koozali.org: home of the SME Server

Frequent unexpected reboots

Offline electroman00

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Re: Frequent unexpected reboots
« Reply #15 on: August 28, 2008, 08:04:34 PM »
Is the system on a UPS backup?

If not then set the bios to not restart on a power failure.
Then if the power fails the server won't restart.
Then you know it was a power glitch.

I get very short power glitches here every day.
18kva UPS goes on line at least once a day.
UPS log shows very short duration glitches < 100ms.
Power here in a word "sucks" thus the UPS to power everything.

Power company has been out here to many times and they are clueless, they say wiring inside, they say tree branches touching lines.
Considering I checked every connection in this place, and monitor power at various points 24/7.
"tree branches touching lines" not likely to be the cause, those types of glitches are well in excess of 1000ms, 1sec
Usually 10-15sec for the reset to occur and are very rare, maybe one a year.
Everyone would be complaining and their not.
Less then 100ms and nobody complains, it's just normal for them, not for me, systems dump.

I say their clueless.

One thing is for sure, 18kva UPS fixes the problem they can't fix.

Doesn't take much of a glitch to dump the Proliant...that I know, have one and 2 HP Netservers.
Power hungry monsters they are, anything longer then 10ms and they dump.

3.6amps running    .35a in standby.

They tend to be expensive to feed these days.
I run them in the winter to heat the place, dual purpose, server heaters...!!

3.6amps server heaters...almost break even dollar wise.

Offline arne

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Re: Frequent unexpected reboots
« Reply #16 on: August 28, 2008, 08:49:07 PM »
What about checking in the /var/log/ directory. I guess there will be some info why it reboots (?!)
......

Offline manegar

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Re: Frequent unexpected reboots
« Reply #17 on: September 08, 2008, 07:42:31 AM »
Hi All,
I am really sorry for posting my query here, as I am also facing the same frequent unexpected restart ( 4-5 times a week) issue with SME 7.2 (Server mode) on HP Porlaint ML 350 Hardware, I thought it would be better to post here than start a new thread.  Please help me sorting out this issue at the earliest as it is a live server.

Please find the Log file:

Code: [Select]
Sep  8 01:12:04 anthem-mail syslogd 1.4.1: restart.
Sep  8 01:12:04 anthem-mail syslog: syslogd startup succeeded
Sep  8 01:12:04 anthem-mail esmith::event[15639]: Starting system logger: [  OK  ]
 
Sep  8 01:12:04 anthem-mail kernel: klogd 1.4.1, log source = /proc/kmsg started.
Sep  8 01:12:04 anthem-mail kernel: Inspecting /boot/System.map-2.6.9-67.0.7.ELsmp
Sep  8 01:12:04 anthem-mail syslog: klogd startup succeeded
Sep  8 01:12:04 anthem-mail esmith::event[15639]: Starting kernel logger: [  OK  ]
 
Sep  8 01:12:04 anthem-mail esmith::event[15639]: adjusting supervised httpd-admin (sigusr1) 
Sep  8 01:12:04 anthem-mail esmith::event[15639]: adjusting supervised httpd-admin (up) 
Sep  8 01:12:04 anthem-mail esmith::event[15639]: adjusting supervised httpd-e-smith (sigusr1) 
Sep  8 01:12:04 anthem-mail esmith::event[15639]: adjusting supervised httpd-e-smith (up) 
Sep  8 01:12:04 anthem-mail esmith::event[15639]: adjust-services=action|Event|logrotate|Action|adjust-services|Start|1220816522 824220|End|1220816524 409932|Elapsed|1.585712
Sep  8 01:12:04 anthem-mail kernel: Loaded 24774 symbols from /boot/System.map-2.6.9-67.0.7.ELsmp.
Sep  8 01:12:04 anthem-mail kernel: Symbols match kernel version 2.6.9.
Sep  8 01:12:04 anthem-mail kernel: No module symbols loaded - kernel modules not enabled.
Sep  8 01:12:04 anthem-mail syslog: syslogd shutdown succeeded
Sep  8 07:03:38 anthem-mail syslogd 1.4.1: restart.
Sep  8 07:03:38 anthem-mail syslog: syslogd startup succeeded
Sep  8 07:03:38 anthem-mail kernel: klogd 1.4.1, log source = /proc/kmsg started.
Sep  8 07:03:38 anthem-mail kernel: Inspecting /boot/System.map-2.6.9-67.0.7.ELsmp
Sep  8 07:03:38 anthem-mail syslog: klogd startup succeeded
Sep  8 07:03:38 anthem-mail kernel: Loaded 24774 symbols from /boot/System.map-2.6.9-67.0.7.ELsmp.
Sep  8 07:03:38 anthem-mail kernel: Symbols match kernel version 2.6.9.
Sep  8 07:03:38 anthem-mail kernel: No module symbols loaded - kernel modules not enabled.
Sep  8 07:03:38 anthem-mail kernel: Linux version 2.6.9-67.0.7.ELsmp (mockbuild@builder6.centos.org) (gcc version 3.4.6 20060404 (Red Hat 3.4.6-9)) #1 SMP Sat Mar 15 06:54:55 EDT 2008
Sep  8 07:03:38 anthem-mail kernel: BIOS-provided physical RAM map:
Sep  8 07:03:38 anthem-mail kernel:  BIOS-e820: 0000000000000000 - 000000000009f400 (usable)
Sep  8 07:03:38 anthem-mail kernel:  BIOS-e820: 000000000009f400 - 00000000000a0000 (reserved)
Sep  8 07:03:38 anthem-mail kernel:  BIOS-e820: 00000000000f0000 - 0000000000100000 (reserved)
Sep  8 07:03:38 anthem-mail kernel:  BIOS-e820: 0000000000100000 - 000000003ffc8000 (usable)
Sep  8 07:03:38 anthem-mail kernel:  BIOS-e820: 000000003ffc8000 - 000000003ffd0000 (ACPI data)
Sep  8 07:03:38 anthem-mail kernel:  BIOS-e820: 000000003ffd0000 - 0000000040000000 (reserved)
Sep  8 07:03:38 anthem-mail kernel:  BIOS-e820: 00000000fec00000 - 00000000fed00000 (reserved)
Sep  8 07:03:38 anthem-mail kernel:  BIOS-e820: 00000000fee00000 - 00000000fee10000 (reserved)
Sep  8 07:03:38 anthem-mail kernel:  BIOS-e820: 00000000ffc00000 - 0000000100000000 (reserved)

Thanks in Advance

Avinash

Offline cactus

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Re: Frequent unexpected reboots
« Reply #18 on: September 08, 2008, 09:35:09 AM »
Sep  8 01:12:04 anthem-mail kernel: Loaded 24774 symbols from /boot/System.map-2.6.9-67.0.7.ELsmp.
Sep  8 01:12:04 anthem-mail kernel: Symbols match kernel version 2.6.9.
Sep  8 01:12:04 anthem-mail kernel: No module symbols loaded - kernel modules not enabled.
Sep  8 01:12:04 anthem-mail syslog: syslogd shutdown succeeded
Are you using some not out-of-the-box supported hardware or loading custom drivers or kernel-modules perhaps?
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than its worth ~ Baz Luhrmann - Everybody's Free (To Wear Sunscreen)

Offline manegar

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Re: Frequent unexpected reboots
« Reply #19 on: September 08, 2008, 09:47:37 AM »
Thanks for the reply, I just confirmed from my team that it is Out-of-the-box server that is been used by the SME 7.2, it has around 20 GB of data (I hope this is not a problem) I do not want it to crash (due to frequent restarts) coz it takes lot of time to restore the data (I am just worried about the downtime of the live server). Please help me solving this issue at the earliest.

Thanks & Regards,

avinash


Offline cactus

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Re: Frequent unexpected reboots
« Reply #20 on: September 08, 2008, 10:08:49 AM »
Thanks for the reply, I just confirmed from my team that it is Out-of-the-box server that is been used by the SME 7.2, it has around 20 GB of data (I hope this is not a problem) I do not want it to crash (due to frequent restarts) coz it takes lot of time to restore the data (I am just worried about the downtime of the live server). Please help me solving this issue at the earliest.
Does it always hang at the same time? Do all the hangups look the same in the log files?
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than its worth ~ Baz Luhrmann - Everybody's Free (To Wear Sunscreen)

Offline manegar

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Re: Frequent unexpected reboots
« Reply #21 on: September 08, 2008, 10:19:12 AM »
Does it always hang at the same time?
Usually at 10 PM to 7AM (4-5 times a week)

Quote
Do all the hangups look the same in the log files?
Yes, all the hangups look the same in the log files.



Offline thomasch

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Re: Frequent unexpected reboots
« Reply #22 on: September 08, 2008, 10:39:07 AM »
manegar,

How many ethernet card do you have in your box? Can you describe the chipset of your ethernet card?

My SME unhappy if I put two exactly same ethernet card with certain ethernet chip (Realtek gigabit ethernet).
It locks up/restarting unexpectedly every two or three days.

thomas

Offline manegar

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Re: Frequent unexpected reboots
« Reply #23 on: September 08, 2008, 11:18:25 AM »

How many ethernet card do you have in your box?

Two cards (only one is used: eth0)

Quote
Can you describe the chipset of your ethernet card?
Both are "Broadcom Corporation NetXtreme II BCM5708 Gigabit Ethernet (rev 12)" NIC's


Offline thomasch

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Re: Frequent unexpected reboots
« Reply #24 on: September 08, 2008, 11:58:38 AM »
Two cards (only one is used: eth0)

Because "(only one is used: eth0)  ", try to remove the other one...
if it's onboard, try to disable from BIOS ..to see if this is the culprit...


Offline cactus

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Re: Frequent unexpected reboots
« Reply #25 on: September 08, 2008, 02:11:54 PM »
My SME unhappy if I put two exactly same ethernet card with certain ethernet chip (Realtek gigabit ethernet).
Are you sure that they are supported? I thought no gigabit NIC's were supported in CentOS 4 out of the box and therefore also not in SME Server 7.
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than its worth ~ Baz Luhrmann - Everybody's Free (To Wear Sunscreen)

Offline cactus

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Re: Frequent unexpected reboots
« Reply #26 on: September 08, 2008, 02:23:31 PM »
Two cards (only one is used: eth0)
Both are "Broadcom Corporation NetXtreme II BCM5708 Gigabit Ethernet (rev 12)" NIC's
And you are sure they are supported with no additional drivers? I asked you before on the out-of-the-box support as I already expected something like this.
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than its worth ~ Baz Luhrmann - Everybody's Free (To Wear Sunscreen)

Offline manegar

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Re: Frequent unexpected reboots
« Reply #27 on: September 08, 2008, 02:24:51 PM »
Are you sure that they are supported? I thought no gigabit NIC's were supported in CentOS 4 out of the box and therefore also not in SME Server 7.

My Server was running from past 1 year with the above said NIC without any issues.

Offline cactus

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Re: Frequent unexpected reboots
« Reply #28 on: September 08, 2008, 02:26:13 PM »
Usually at 10 PM to 7AM (4-5 times a week)
Yes, all the hangups look the same in the log files.
Is there a certain task that might be running at such a time? Backup? Check for updates?
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than its worth ~ Baz Luhrmann - Everybody's Free (To Wear Sunscreen)

Offline cactus

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Re: Frequent unexpected reboots
« Reply #29 on: September 08, 2008, 02:27:52 PM »
My Server was running from past 1 year with the above said NIC without any issues.
And you left it running without any actions like updates? Configuration changes? I am trying to get as many information as possible as at the moment you have not given us much to go from, you only proven your system seems to lock up at some time.

Be as precise as you can in describing your server history and in trying to pinpoint what you see and when.
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia, dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than its worth ~ Baz Luhrmann - Everybody's Free (To Wear Sunscreen)