Topic: Frequent unexpected reboots

[manegar]

And you left it running without any actions like updates? Configuration changes? I am trying to get as many information as possible as at the moment you have not given us much to go from, you only proven your system seems to lock up at some time.

Be as precise as you can in describing your server history and in trying to pinpoint what you see and when.

Well, the server is updated, as far as configuration is concerned - I have upgraded from 7.1 to 7.2 last month, other than that nothing has been changed. 
 Please let me know if you need more info.

Thanks & Regards,

Avinash

[cactus]

Well, the server is updated, as far as configuration is concerned - I have upgraded from 7.1 to 7.2 last month, other than that nothing has been changed. 
 Please let me know if you need more info.

Thanks & Regards,

Avinash

Are you sure you updated from 7.1 to 7.2 and not 7.1 to 7.3 or 7.2 to 7.3? The current version is 7.3.

Are you sure if you upgraded from 7.1/7.2 you read and did the following: http://wiki.contribs.org/Updating_to_SME_7.2

Which repositories are enabled on your system, are they inline with this instruction: http://wiki.contribs.org/SME_Server:Documentation:FAQ#Which_repositories_should_be_enabled

[manegar]

Are you sure you updated from 7.1 to 7.2 and not 7.1 to 7.3 or 7.2 to 7.3? The current version is 7.3.

Are you sure if you upgraded from 7.1/7.2 you read and did the following: http://wiki.contribs.org/Updating_to_SME_7.2

Which repositories are enabled on your system, are they inline with this instruction: http://wiki.contribs.org/SME_Server:Documentation:FAQ#Which_repositories_should_be_enabled

Dear C,
        I have followed each and every steps before upgrading from SME 7.1 to 7.2, the repositories are enabled as per the instruction. Also it is updated.

FYI

Hardware: HP Prolaint ML 350 G5
RAM: 2 GB
HDD: 146 Gb Single Disk

Please let me know if there is any info you required other than this.

[manegar]

Today again the server is restarted, please see the log below.

Code: [Select]

Sep 10 11:12:30 anthem-mail slapd[4191]: conn=1101 op=0 BIND dn="" method=128
Sep 10 11:12:30 anthem-mail slapd[4191]: conn=1101 op=0 RESULT tag=97 err=0 text=
Sep 10 11:12:30 anthem-mail slapd[4191]: conn=1101 op=1 UNBIND
Sep 10 11:12:30 anthem-mail slapd[4191]: conn=1101 fd=7 closed
Sep 10 11:17:51 anthem-mail syslogd 1.4.1: restart.
Sep 10 11:17:52 anthem-mail syslog: syslogd startup succeeded
Sep 10 11:17:52 anthem-mail kernel: klogd 1.4.1, log source = /proc/kmsg started.
Sep 10 11:17:52 anthem-mail kernel: Inspecting /boot/System.map-2.6.9-67.0.7.ELsmp
Sep 10 11:17:52 anthem-mail syslog: klogd startup succeeded
Sep 10 11:17:52 anthem-mail kernel: Loaded 24774 symbols from /boot/System.map-2.6.9-67.0.7.ELsmp.
Sep 10 11:17:52 anthem-mail kernel: Symbols match kernel version 2.6.9.
Sep 10 11:17:52 anthem-mail kernel: No module symbols loaded - kernel modules not enabled.
Sep 10 11:17:52 anthem-mail kernel: Linux version 2.6.9-67.0.7.ELsmp (mockbuild@builder6.centos.org) (gcc version 3.4.6 20060404 (Red Hat 3.4.6-9)) #1 SMP Sat Mar 15 06:54:55 EDT 2008
Sep 10 11:17:52 anthem-mail kernel: BIOS-provided physical RAM map:
Sep 10 11:17:52 anthem-mail kernel:  BIOS-e820: 0000000000000000 - 000000000009f400 (usable)
                                                              9863,1        93%


[cactus]

I think it is time to raise a bug and provide as much information in it about server history, installed packages and contribs that you know in the hope the devs can help you out.

[electroman00]

You didn't mention if you started SME with acpi=off, if you haven't already,

HP Netserver & Compaq Proliant servers in most cases, won't even load Linux/SME with acpi on.

Know that HP & Compaq has a long history of proprietary hardware monitoring systems that aren't supported.

Hit enter at the SME startup splash screen and edit your selected kernel to include acpi=off.

1. Highlight the kernel you want to boot and press the ‘e’ key.
2. Highlight the line that says “root” and press the ‘e’ key.
3. At the end of the line, add acpi=off
4. Test the server.

Might want to also check latest bios firmware for ML350, not that I think it would help the acpi issue, doesn't hurt.

You didn't mention if you had a UPS?