Topic: TDM400 card installation problem

[Avinashi]

Hi Selintra,

I installed sark 7.3. It was successfully installed. I search my problem here but not found. So, I have to ask here. Now my problem is that:

In server-console when I click on pci card i found this :
PCI Telephony Cards

Card Slot    Description    Type    Technology    Mode    Channels    FXS/NT    FXO/TE    State    
PCI-1         TDM400    Analogue    N/A    4    N/A    N/A    Scanned    

Now when I press on initialize or start button it took more time & then pci card that already display as above is disappeared.So, can u pls tell me what's the problem.

Also tell you that there is a note written when I press on pci card tab : NOTE: asterisk is not running. If it does not start after saving a setting something is wrong...

Is there any problem?

Thanks in advance.

Avinashi

[SARK devs]

No problem...

Initialize clears any existing definitions.  If you probe your card and then press initialize you will clear the probe.  Correct sequence is probe/stop/start

[Avinashi]

Thank you.

But when I press start button the same problem occur. The pci card was gone. It dispaly the reason as "Reason: Error reading from remote server".

Actually I am new to Linux. So, I use GUI from the other PC. like \\server ip address\server-manager\ .
All other working fine but problem with this PCI card. I changed the card as I think may be the card was faulty but with other card the same problem occurs.

Please help me.

[SARK devs]

what software have you installed?

[Avinashi]

I installed only sark 7.3 OS with sme server. I don't installed any other software.

[SARK devs]

All I can suggest is that this is a network problem.  We've got several thousand of these installs now and you're the first to report this kind of problem.  We can't replicate it here so it really looks like there is something not quite correct with your local network setup.

The message you are receiving is Apache/network related.

try resetting everything by logging into the linux console and doing

Code: [Select]

signal-event console-save
signal-event reboot
Kind Regards

[Avinashi]

Sorry but can you please tell me how to use this code?
I wrote the first code then some writeble space occurs. I don't what may I write there?

Also I tell you that when I stop & start the pci card the same problem occur:

Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request POST /server-manager///cgi-bin/sarkPCI.

Reason: Error reading from remote server

Please tell me what's the problem. You said that there is a problem with local network but all other PC with windows operating system working fine with lan.

[jibe]

Hi Avinashi,

What selintra is saying is that your problem is due to an incorrect communication between the GUI interface and your server. He gave you some code that will regenerate several configuration files in your server and restart it. It should solve the problem.

To enter these commands, you will have to use the keyboard and screen connected to your server (if you have none, I'll give you another way below). Log on your server with "root" (if you have the console menu displayed rather than the login prompt, just press CTRL+ALT+F2). The password is the same as the one you are using with server-manager.

Then, you obtain a command-line prompt finishing by #. Just type the commands given by selintra. The first one is a little long to execute, and the second one will reboot the server. After that, your problem should be solved.

If you don't have screen and keyboard on the server, you can do it remotely with putty that will give you a remote console of your server. Download and install putty on any client computer using windows. You can get putty on the official site. Then, you'll just have to give the server's IP address to obtain a console with the logging prompt where you'll have to log as "root" and do as explained above.