Koozali.org: home of the SME Server

WEB MAIL ERROR " your internet address has changed since the beginning of your m

Offline sodjazero

  • **
  • 39
  • +0/-0
" your internet address has changed since the beginning of your mail session. to protect your security, you must log in again"

I have a user getting this error being logged in for 2 minutes. Can anyone shed any light on this issue?


Offline Stefano

  • *
  • 10,894
  • +3/-0
are you accessing webmail from internet or from lan?

if the first, then nothing abnormal..

Ciao

Stefano

Offline egerards

  • *
  • 11
  • +0/-0
This usually happens if you're accessing your webmail from behind a series of proxy servers. One moment you're surfing the internet with public IP address #1 and the other moment you're using address #2.

Just surf a couple of times to http://www.whatismyip.com , do a few reloads and see if your IP address stays the same or changes from time to time.
Regards,

Eric G.

Offline mrjhb3

  • *
  • 1,188
  • +0/-0
    • John Bennett Services
Change /home/httpd/html/horde/config/conf.php


//125Authentication
$conf['auth']['checkip'] = true;

from true to false

This is the write up about this setting in horde - Should we always store and validate the IP address of the client (as seen by the web server) in the session? Doing so will help increase security by making it harder for an attacker from another host to hijack the session

Test it to make sure, then create a custom-template to make the change permanent.

John
......